Dining Services Director: Shape Quality & Resident Experience

Healthcare Services Group, Inc; Maggie Valley (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Telemedicine from day 1

Paid holidays & vacation

401(k)

EarnedIt for pay advances

Financial wellness support

Prescription discount program

Employee assistance programs

Training & development opportunities

Employee recognition programs

Employee stock purchase plan

Nationwide transfer opportunities

Job summary

Healthcare Services Group, Inc. seeks a Food Service Director to lead the dining department at a long-term care facility. You will oversee quality food service, inventory, safety, and customer service, while aligning with menus and regulations.

Responsibilities include staff training, record-keeping, and cross-functional communication with clients. This on-site role requires leadership, compliance with policies, and a patient-centered approach.

Qualifications

• Associate’s degree or higher in food service management or hospitality, including relevant coursework preferred.
• Two years of experience in quantity food production and personnel supervision preferred.
• CDM certification preferred (or as required by state and county law).
• Must obtain Food Protection Manager (FPM) within the first 14 days of employment.
• Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
• Strong written and verbal communication skills.
• Residency within the service area required.

Responsibilities

• Lead and support the food service team to meet quality and safety standards.
• Maintain accurate records of income, expenditures, food supplies, personnel, and equipment while using HCSG computer software.
• Conduct staff training, quality control, and in-service sessions; perform roles of dietary aide, cook, and dishwasher as needed.
• Communicate directives from client managers, building occupants, and administrators to HCSG staff effectively.
• Use protective gear, ensure safe mixing and use of cleaning solutions, and report equipment needs or malfunctions promptly.
• Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
• Maintain consistent attendance, punctuality, and timely completion of tasks.
• Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests.
• All other duties as assigned.

Skills

Leadership

Communication

Education

Associate’s degree or higher in food service management or hospitality

Two years of experience in quantity food production/service and personnel supervision

CDM certification preferred

FPM within 14 days

FSM and LTC-FSM within 60 days

Residency within service area

Job description

Healthcare Services Group, Inc. seeks a Food Service Director to lead the dining department at a long-term care facility. You will oversee quality food service, inventory, safety, and customer service, while aligning with menus and regulations.

Responsibilities include staff training, record-keeping, and cross-functional communication with clients. This on-site role requires leadership, compliance with policies, and a patient-centered approach.