Dining Services Aide - 4pm-8pm & Weekends

Manorhouseretirement; Richmond (VA); On-site; USD 1,515,000 - 2,066,000; Full time

Job summary

Manorhouseretirement in an assisted living and memory care community is seeking a Dining Services Aide to provide a pleasant meal experience for residents. You will prep the dining room, serve meals, and perform light cleaning after meals in a warm, community-focused environment.

The role requires attentive listening, a strong customer-service mindset, and the ability to work evenings, alternating weekends, and some holidays. Training on safety data sheets and Relias will be provided.

Qualifications

• Knowledge of principles for providing customer services including assessments of customer needs and meeting quality standards for services.
• Ability to give full attention to what residents are saying, taking time to understand, asking questions as appropriate, and not interrupting.
• Understanding of proper table settings for each meal.
• Must be willing and have ability to work a flexible schedule that includes evenings, alternating weekends, and some holidays.

Responsibilities

• Provide a pleasant meal experience for residents by serving meals and beverages.
• Prepare dining room for meals and clean dining services areas after meals.
• Maintain consistent and predictable attendance in the dining services program.
• Become familiar with Safety Data Sheets (SDS) for cleaning supplies and attend required training.
• Attend training and Relias training as scheduled.

Skills

Customer service

Active listening

Flexible schedule

Job description

Are you currently working in a fast-food restaurant (although no experience is necessary) or similar food-service establishment, and wish that you could get to know your customers on a more personal basis and only have to work every other weekend as well as have your day end by 8 p.m.? If so, you we have the perfect position for you as a Dining Services Aide in our lovely dining room providing a pleasant meal experience in our assisted living and memory care community, prepping the dining room for meals, serving meals to our senior residents and some basic cleaning of the dining room after meals.

Are you enthusiastically committed to customer service, where you become a Manorhouse Hospitality Ambassador for our senior residents and their families?

Purpose of the Job

Provide a pleasant meal experience for our assisted living and memory care while serving food and beverages. Prepare dining room for meals and clean up dining services areas after meals.

Responsibilities and Tasks

• 1. Consistent and predictable attendance.
• 2. Support and adhere to the policies, procedures, and provisions of the community's dining services programs.
  • a. Ensure resident's menu selection is correct and serve plated food.
  • b. Ensure beverages are at appropriate levels throughout the meal.
• 3. Clean dining rooms and service areas after each meal. Store all equipment. Clean kitchen equipment, appliances, floors, food storage areas, refrigerator, freezer and sinks according to schedule. Stack, soak, and run dishwasher. Put clean dishes, pots, pans, etc. in appropriate storage place. IF UNDER 18, the employee is not to clean or put away kitchen knives.
• 4. Become familiar with Safety Data Sheets (SDS) for all cleaning supplies. Attend training as required.
• 5. Attend training as required as well as complete all Relias training as scheduled.

Knowledge, Skills, Abilities, or Information Required for Completely Satisfactory Performance

• Knowledge of principles for providing customer services including assessments of customer needs and meeting quality standards for services.
• Ability to give full attention to what residents are saying, taking time to understand, asking questions as appropriate, and not interrupting.
• Understanding of proper table settings for each meal.
• Must be willing and have ability to work a flexible schedule that includes evenings, alternating weekends, and some holidays.

Experience: 0 to 3 months in the hospitality industry, fast food, or related field.