Dining Room Wait Staff - Dietary Aide FT & PT

Hallkeen-Assisted-Living-Communities; Sunapee (NH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Holidays

401(k) with matching

Job summary

Hallkeen-Assisted-Living-Communities in Sunapee, NH is seeking a dining room wait-staff member to provide friendly, efficient service to residents, guests, and family members. You will help maintain a welcoming dining room and assist with meal service during both full-time and part-time shifts.

The role requires teamwork, basic knowledge of food safety, and the ability to handle busy periods, holidays, and weekends. Previous dining room or restaurant experience is preferred but not required.

Qualifications

• Less than high school education is acceptable.
• Minimum of 2 years dining room or restaurant wait staff experience preferred but not required.
• Working knowledge of basic kitchen operations and food safety standards.
• Strong organization and time management skills.
• Ability to resolve problems of dissatisfied customers and/or employees.

Responsibilities

• Provide a high level of customer service and promote a restaurant style dining atmosphere.
• Work closely with the dining room manager to keep residents satisfied with food and dining programs.
• Create a strong sense of teamwork and cooperation among all staff.
• Acquaint new residents with menus, seating, and dining options and hours when applicable.
• Set tables in accordance with Sunapee Cove standards.
• Serve residents and guests' beverages as requested.
• Review daily menu with residents and take and deliver accurate meal orders.
• Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
• Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room.
• Communicate resident likes and dislikes to food service director for menu planning.
• May perform other duties as assigned.
• Must be available to work holidays and weekends.

Skills

Customer service

Teamwork

Time management

Problem solving

Food safety

Education

Less than high school education

Job description

Description

Job Summary:

The dining room wait-staff is responsible for serving all customers including residents, guests, and family members.

Hours:

Fulltime Hours Vary and Part-time 3:30-6:30pm Hours May Vary

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

• Provide a high level of customer service and promote a restaurant style dining atmosphere.
• Work closely with the dining room manger to keep residents satisfied with food and dining programs.
• Create a strong sense of team work and cooperation among all staff.
• When applicable acquaint new residents with menus, seating, and dining options and hours.
• Set tables in accordance to Sunapee Cove standards.
• Serve residents and guest’s beverages as requested.
• Review daily menu with residents and takes and delivers accurate meal orders to residents and guests.
• Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
• Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room.
• Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction.
• May perform other duties as assigned.
• Must be available to work holidays and weekends.

Requirements

Minimum Qualifications:

• Less than high school education.
• Minimum of 2 years dining room or restaurant wait staff experience preferred but not required.
• Working knowledge of basic kitchen operations and food safety standards.
• Strong organization and time management skills.
• Ability to resolve problems of dissatisfied customers and/or employees.

Required Behavior:

• Able to build positive and strong relationships with employees, coworkers and residents.
• Focused and dedicated to provide excellent customer service.
• Able to handle multiple jobs and priorities.
• Able to delegate and hold staff accountable efficiently and respectfully.

Physical Demands:

• Physically able to move at least 50 lbs. without assistance.
• Physically able to bend, reach, and work in small areas.
• Physically able to push and pull equipment and furnishings.
• Physically able to stand for long periods of time.

Benefits:

Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus.