Wait Staff

Brighamhouseal; Glastonbury (CT); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with matching

Paid holiday

Vacation and sick time

Job summary

A dining service provider in Glastonbury is seeking Dining Room Wait Staff to serve residents and guests. Responsibilities include enhancing customer service, setting tables, and communicating dining preferences. Ideal candidates will have strong organizational skills and the ability to resolve customer issues. Offering a competitive benefits package, including health coverage and a 401(k) plan, this position also requires weekend and holiday availability.

Qualifications

• At least 1 year dining room or restaurant wait staff experience preferred.
• Working knowledge of basic kitchen operations and food safety standards.
• Ability to manage multiple jobs and priorities.
• Strong organization and time management skills.
• Ability to resolve problems of dissatisfied customers and/or employees.

Responsibilities

• Serve customers including residents and guests.
• Promote a restaurant-style dining atmosphere.
• Keep residents satisfied with food and dining programs.
• Set tables according to standards.
• Regularly communicate with food service director.
• Serve residents and guests’ beverages as requested.
• Review daily menu with residents and take and deliver accurate meal orders to residents and guests.
• Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
• Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room.
• Communicate resident likes and dislikes to food service director for menu planning and satisfaction.
• May perform other duties as assigned.
• Must be available to work holidays and weekends.

Skills

Customer service

Time management

Problem resolution

Teamwork

Education

Less than high school education

Job description

Description

Job Title

Dining Room Wait Staff

Location

Addison Place at Glastonbury, CT 06033

Hours

Full Time and Part Time All Shifts

Job Summary

The dining room wait-staff is responsible for serving all customers including residents, guests, and family members.

Duties and Responsibilities

• Provide a high level of customer service and promote a restaurant style dining atmosphere.
• Work closely with the dining room manger to keep residents satisfied with food and dining programs.
• Create a strong sense of team work and cooperation among all staff.
• When applicable acquaint new residents with menus, seating, and dining options and hours.
• Set tables in accordance to Addison Place standards.
• Serve residents and guest’s beverages as requested.
• Review daily menu with residents and takes and delivers accurate meal orders to residents and guests.
• Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
• Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room.
• Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction.
• May perform other duties as assigned.
• Must be available to work holidays and weekends.

Requirements

Minimum Qualifications

• Less than high school education.
• Minimum of 1 year dining room or restaurant wait staff experience preferred but not required.
• Working knowledge of basic kitchen operations and food safety standards.
• Strong organization and time management skills.
• Ability to resolve problems of dissatisfied customers and/or employees.

Required Behavior

• Able to build positive and strong relationships with employees, coworkers and residents.
• Focused and dedicated to provide excellent customer service.
• Able to handle multiple jobs and priorities.
• Able to delegate and hold staff accountable efficiently and respectfully.

Physical Demands

• Physically able to move at least 50 lbs. without assistance.
• Physically able to bend, reach, and work in small areas.
• Physically able to push and pull equipment and furnishings.
• Physically able to stand for long periods of time.

Benefits

Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus.