Dietary Aide - Wait Staff

Hallkeen-Assisted-Living-Communities; Watertown (MA); On-site; USD 19,000 - 25,000; Full time

Job summary

HallKeen Assisted Living Communities is seeking a friendly Dining Room Waitstaff member to serve residents, guests, and family members in a restaurant-style dining atmosphere. You will work closely with the food service director to ensure resident satisfaction, maintain organization, and uphold food safety standards while handling multiple priorities with courtesy and professionalism.

Experience in dining room operations is helpful but not required; minimum qualifications include willingness to

Qualifications

• Minimum qualification: less than high school education.
• Experience in a dining room or restaurant is helpful but not required.
• Basic knowledge of kitchen operations and food safety standards.
• Strong organization and time management skills.
• Ability to resolve problems of dissatisfied customers and/or employees.

Responsibilities

• Provide a high level of customer service and promote a restaurant style dining atmosphere.
• Work closely with the food service director to keep residents satisfied with food and dining programs.
• Create a strong sense of team work and cooperation among all staff.
• When applicable acquaint new residents with menus, seating, and dining options and hours.
• Set tables in accordance to HallKeen Assisted Living standards.
• Serve residents and guests’ beverages as requested.
• Review daily menu with residents and take and deliver accurate meal orders to residents and guests.
• Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
• Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room.
• Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction.
• May perform other duties as assigned.

Skills

Customer service

Teamwork

Food safety

Time management

Problem resolution

Education

Less than high school education

Job description

Description

The Dining Room Waitstaff is responsible for serving all customers including residents, guests, and family members.

Duties and Responsibilities

The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

• Provide a high level of customer service and promote a restaurant style dining atmosphere.
• Work closely with the food service director to keep residents satisfied with food and dining programs.
• Create a strong sense of team work and cooperation among all staff.
• When applicable acquaint new residents with menus, seating, and dining options and hours.
• Set tables in accordance to HallKeen Assisted Living standards.
• Serve residents and guests’ beverages as requested.
• Review daily menu with residents and take and deliver accurate meal orders to residents and guests.
• Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
• Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room.
• Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction.
• May perform other duties as assigned.

Requirements

Minimum Qualifications

• Less than high school education.
• Experience working in a dining room or restaurant helpful but necessary.
• Working knowledge of basic kitchen operations and food safety standards.
• Strong organization and time management skills.
• Ability to resolve problems of dissatisfied customers and/or employees.

Required Behavior

• Able to build positive and strong relationships with employees, coworkers and residents.
• Focused and dedicated to provide excellent customer service.
• Able to handle multiple jobs and priorities.Able to delegate and hold staff accountable efficiently and respectfully.

Physical Demands

• Physically able to move at least 50 lbs. without assistance.
• Physically able to bend, reach, and work in small areas.
• Physically able to push and pull equipment and furnishings.
• Physically able to stand for long periods of time.