Dining Room Supervisor - The Pier

Hotel Investment Services, Inc.; Harbor Springs (MI); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Earned Sick Time

401k with match

Dining and Lodging Discounts

Job summary

The Pier is seeking a Dining Room Supervisor for the 2026 Summer Season. This seasonal role oversees dining room operations from May through mid-October, focusing on delivering exceptional guest experiences and maintaining high service standards.

Responsibilities include supervising staff, handling complaints, and ensuring compliance with beverage regulations. Prior restaurant supervisory experience is required for this position.

Qualifications

• Must have strong supervisory and leadership abilities.
• Excellent interpersonal skills for customer and staff interactions.
• Good time management and organization with attention to detail.
• Familiarity with food handling, safety, and restaurant guidelines.
• High school diploma or equivalent required.
• Previous restaurant supervisory experience required.

Responsibilities

• Supervise The Pier Restaurant operations to ensure guest satisfaction.
• Address customer complaints diplomatically and resolve issues promptly.
• Ensure compliance with alcoholic beverage regulations.
• Perform opening and closing duties as scheduled.
• Perform other duties as assigned.

Skills

Supervisory leadership

Interpersonal communication

Time management

Food handling knowledge

High school diploma

Restaurant supervisory experience

Education

High school diploma or equivalent

Job description

Dining Room Supervisor

Reports to: General Manager

Job Type: Seasonal, Hourly, Full Time & Part Time

Job Summary

The Pier is hiring for the 2026 Summer Season.

We are looking for a seasonal, hardworking, dependable, and detail-oriented person to supervise The Pier Restaurant. This is a seasonal, full-time opportunity with the position available May through mid-October.

Duties & Responsibilities

• Ensure customer satisfaction with all aspects of the restaurant and dining experience.
• Handle customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensure compliance with alcoholic beverage regulations.
• Perform opening and closing duties as scheduled.
• Perform other duties as assigned.

Required Skills & Abilities

• Strong supervisory and leadership skills.
• Excellent interpersonal skills; able to communicate well with customers and staff members.
• Excellent time management and organizational skills; attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• High school diploma or equivalent required.
• Previous restaurant supervisory experience required.

Physical Requirements

• Ability to traverse all parts of the restaurant quickly.
• Prolonged periods of standing and/or sitting to work at a computer.
• Must be able to lift up to 30 pounds.

Benefits

• Part Time Benefits: Earned Sick Time (based on eligibility)
• 401k with match
• Dining and Lodging Discounts