Dining Room Supervisor

Robinwood Retirement Community; Walled Lake (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Access your pay anytime

Health, Dental, Vision

Life Insurance

Short- & Long-Term Disability

HSA, FSA, LSA

Accident & Hospital Indemnity

Legal & Identity Theft Protection

Paid Time Off

401(k) with employer match

Job summary

Robinwood Retirement Community is seeking a Dining Room Supervisor to lead servers during meal periods and shape an exceptional dining experience for residents and guests. You will partner with the community leadership team to influence culture, operations and resident satisfaction.

The role requires coordinating with Community Managers and Executive Chef, maintaining sanitation standards, and ensuring timely, friendly service. Flexible schedule includes events and holidays as needed.

Qualifications

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Responsibilities

• Hire and onboard Servers in coordination with Community Managers and/or Executive Chef; provide training and ongoing coaching, support development and growth of Server team, while ensuring schedules align with RLC Labor Model.
• Ensure dining room cleanliness, organization, and systems are consistent per the RLC Operations Guide; monitor, stock and clean the Chef’s Pantry and Bistro to maintain freshness, sanitation and excellent presentation; assign cleaning responsibilities and supporting tasks to Servers.
• Lead and monitor dining service quality to guarantee resident and guest satisfaction; personally welcome new residents following the RLC Orientation process; and ensure prompt retrieval of room service trays.
• Participate in community leadership meetings and collaborate with the team to address resident needs, plan upcoming events, and support overall business objectives.

Skills

Leadership experience

Tools

Excel

Outlook

ServSafe Manager certification

Food Handlers permit

Job description

About The Role

As our Dining Room Supervisor, you will be an active lead server during meal periods and will play a pivotal role in shaping an exceptional dining experience for our residents and guests. As a valued team member of the community leadership team, you’ll actively contribute to the overall culture, operations, and resident experience, ensuring that every meal is more than just food on a plate; it’s a moment of meaningful connection.

Key Responsibilities

• Hire and onboard Servers in coordination with Community Managers and/or Executive Chef; provide training and ongoing coaching, support development and growth of Server team, while ensuring schedules align with RLC Labor Model.
• Ensure dining room cleanliness, organization, and systems are consistent per the RLC Operations Guide; monitor, stock and clean the Chef’s Pantry and Bistro to maintain freshness, sanitation and excellent presentation; assign cleaning responsibilities and supporting tasks to Servers.
• Lead and monitor dining service quality to guarantee resident and guest satisfaction; personally welcome new residents following the RLC Orientation process; and ensure prompt retrieval of room service trays.
• Participate in community leadership meetings and collaborate with the team to address resident needs, plan upcoming events, and support overall business objectives.

What We’re Looking For

• Must be at least 21 years of age or older.
• Flexibility: your primary schedule will be Tuesday-Saturday 11:00am to 7:30pm, however, additional hours to assist with events and holidays will be required.
• Previous service leadership experience is desired.
• Basic Microsoft Office skills required (Excel and Outlook).
• ServSafe® Manager food safety certification or obtain within 90 days of hire.
• Food Handlers permit as required by local ordinances or obtain within two (2) weeks of hire.

Benefits For Full-Time Employees

• Competitive compensation and benefits
• Access your pay anytime
• $341 benefit stipend per pay period to apply toward:
• Health, Dental, Vision
• Life Insurance
• Short- & Long-Term Disability
• HSA, FSA, LSA
• Accident & Hospital Indemnity
• Legal & Identity Theft Protection
• Paid Time Off
• 401(k) with employer match

Why RLC?

• Fast-growing, family-owned company with 60+ communities nationwide
• Supportive leadership in a beautiful, resort-style environment
• A purpose-driven role where you make a difference every day

Ready to Lead with Heart?

Bring your servant heart to a place that feels like family.