Dining Room Manager

Leadingageoregon; Lake Oswego (OR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Free TriMet Pass

Medical, Dental, Vision, Life, Disease

403b with match

Paid Time Off & Holidays

Tuition Assistance Program

Access to Fitness Center & Pool

Complimentary Food Item per Shift

Job summary

Mary's Woods in Lake Oswego, Oregon is seeking a Dining Room Manager to lead the Front of House operations and deliver exceptional hospitality to residents and families. You will hire, train, schedule, supervise, and evaluate staff, ensuring high standards and compliance with HIPAA and health guidelines.

The role requires strong leadership, excellent communication, and a commitment to Mary’s Woods mission. This is a full-time, exempt position that may include weekend and holiday shifts within a

Qualifications

• Minimum 2 years in management and/or supervision of dining or retirement facilities.
• Minimum 3 years in the restaurant or food service industry.
• Proficient in Microsoft Office applications.

Responsibilities

• Oversee day-to-day FOH operations within budgetary and labor parameters.
• Hire, train, supervise, counsel, and discipline FOH staff.
• Prepare staff schedules, track attendance, and monitor payroll.
• Monitor food quality and service standards, seek feedback for improvement.
• Ensure HIPAA privacy compliance and resident rights adherence.
• Foster teamwork and inclusive environment across staff and residents.

Skills

FOH management

Staff supervision

Budget & labor management

Customer service

HIPAA compliance

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Mary's Woods is looking for a Dining Room Manager with exceptional communication and customer service skills to join our Dining Services team.The responsibilities of the Dining Room Manager include hiring, training, overseeing and assessing staff to maintain high levels of service and hospitality. The Dining Room Manager is also accountable for the daily operations of the dining areas and ensuring exceptional service. This role requires a dynamic individual with strong leadership skills, a passion for hospitality, and a commitment to the organization's mission.

Mary's Woods is a non-profit senior living community founded in 2001. We offer independent living, assisted living, memory care and residential care in a park-like setting on 40 acres in Lake Oswego. We pride ourselves on our rich heritage, spirit of caring and welcoming culture.We are seeking passionate team members to join us in fulfilling our mission and values.

Below are some of the core responsibilities, experience and skills needed to be successful:

• Oversee day-to-day Front of House (FOH) operations in designated dining areas, ensuring efficient operation within budgetary and labor management parameters
• Demonstrate comprehensive knowledge of employee relations, ethics, food sanitation, safety, food and labor laws, housekeeping procedures, and food service techniques
• Utilize supervisory skills to interview, select, train, supervise, counsel, and discipline FOH staff
• Prepare staff schedules, track attendance, review payroll, and monitor daily sales
• Monitor and maintain food quality and service standards, seeking feedback and providing guidance for improvement
• Ensure adherence to high-quality food service and beverage programs, maintaining professional standards and safety regulations
• Control payroll and equipment costs, track inventory, order and develop cost-saving measures
• Organize and conduct pre-shift and departmental meetings to facilitate effective communication
• Understand, comply with, and advocate for all rules regarding resident rights and adhere strictly to Health Insurance Portability and Accountability Act (HIPAA) privacy requirements
• Demonstrate initiative and judgment in task assignment, delegation, and issue resolution
• Relate positively to staff, residents, and families, fostering teamwork across all levels
• Create an environment that acknowledges, encourages and celebrates differences
• Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement

Education and Experience Required:

• Minimum of two years of experience in management and/or supervision of restaurants, hotels, or retirement community facilities
• Minimum of three years of experience in the restaurant or food service industry
• Education and/or experience equivalent to the completion of a high school diploma or GED
• Proficient in Microsoft Office applications (Outlook, Word, Excel, Publisher, and PowerPoint)

Employee Benefits:

• Free Employee TriMet Pass
• Medical, Dental, Vision, Life, Disability and Flexible Spending Account first of the month after hire (working 30+ hours per week)
• Employee Assistance Program
• 403b with match
• Paid Time Off & Holidays
• Tuition Assistance Program
• Access to Fitness Center & Pool
• Complimentary Food Item per Shift

The starting wage depends on experience, certification and education. This is a full-time, exempt position and will include working weekends and holidays.

Working at Mary's Woods in any capacity means you're supporting an organization with a mission rooted in the core values of respect, compassion, excellence, stewardship and justice. We arecommitted to hospitality in every sense of the word -- priding ourselves on providing exceptional care to residents, opportunities for our employees and neighborliness to our surrounding community. You’re encouraged to apply today if these principles resonate with you!

If you experience any challenges with the application process, please contact Mary’s Woods HR Department at [e-mail]