Dining Room Manager

INSIGHT LIVING; Hillsboro (OR); On-site; USD 34,000 - 36,000; Full time

Job summary

Insight Living in Hillsboro, OR is seeking a Dining Room Manager to oversee front of house operations and support the Culinary Services Director. The role focuses on daily meal service, staffing, and delivering high-quality dining experiences for residents.

The position requires strong leadership, communication, and a commitment to food safety and resident satisfaction. Collaboration with culinary and administrative teams is essential for success.

Qualifications

• Must possess a high school diploma or equivalent.
• 3-5 years of supervisory experience in a similar environment.
• Experience in a supervisory role is required.

Responsibilities

• Provide overall dining room management, ensuring smooth operation of meal service and staff scheduling.
• Hire, train, and manage dining room staff to ensure high levels of service.
• Coordinate with the Culinary Services Director and support front of house operations.
• Oversee the dining room budget, including labor costs, equipment procurement, and inventory control.
• Interact with residents to gather feedback and implement improvements.
• Ensure compliance with health codes, safety regulations, and sanitation practices.
• Coordinate special dining events, theme dinners, and holiday meals.
• Serve as liaison between dining room, kitchen staff, and Culinary Director for effective coordination.
• Monitor food presentation and quality to meet standards and resident expectations.
• Create and manage staff schedules to ensure adequate coverage while controlling labor costs.
• Stay updated on dining service management, food safety, and dietary practices.

Skills

Effective communication

Leadership

Customer service

Problem-solving

Food safety awareness

Staff management

Education

High school diploma or equivalent

Job description

Job Details: Job Location: Hillsboro, OR 97123, Position Type: Full Time, Salary Range: $25.00 - $26.00 Hourly, POSITION SUMMARY

The Dining Room Manager supports the Culinary Services Director and oversees the front of house operations.

RESPONSIBILITIES

• Provide overall dining room management, ensuring the smooth operation of the dining room, including meal service, staff scheduling, and adherence to quality standards.
• Hire, train, and manage dining room staff to ensure high levels of service.
• Collaborates with and supports the Culinary Services Director.
• Oversees the dining room budget, including labor costs, equipment procurement, and inventory control.
• Regularly interacts with residents to gather feedback on the dining experience, addressing any concerns or preferences, and implementing improvements as needed.
• Ensure that all dining services comply with health codes, safety regulations, and sanitation practices.
• Coordinate special dining events, theme dinners, and holiday meals, ensuring a positive and festive dining experience.
• Act as a liaison between the dining room, kitchen staff, and the Culinary Director to ensure effective communication and coordination of services.
• Monitor the presentation and quality of food served, ensuring it meets the facility’s standards and residents’ expectations.
• Create and manage staff schedules to ensure adequate coverage for all dining services while managing labor costs.
• Keep abreast of trends in dining service management, food safety, and dietary practices to continuously improve the service provided to residents.
• Supervisory Responsibility: Yes.

Qualifications: QUALIFICATIONS

Education & Experience:

• Must possess a minimum of a high school diploma or equivalent.
• At least 3-5 years of experience in a similar environment.
• Experience in a supervisory role.

Knowledge, Skills & Abilities:

• Having positive and effective communication skills with residents and culinary team.
• Understanding of basic healthcare principles or practices.
• Familiarity with safety protocols and infection control measures.
• Understanding of basic food safety and sanitation principles.
• Demonstrated leadership experience, such as supervisory or team lead roles.
• Ability to provide physical assistance and support to residents with mobility challenges.
• Proficiency in maintaining accurate records and documenting observations.
• Capability to remain calm and compassionate in challenging situations.
• Problem-solving abilities to promptly address concerns or complaints, with the ability to quickly pivot from one task to the next.
• Demonstrate excellent customer service skills, with the ability to foster positive relationships.