Dining Room Supervisor

Parkrose Estates; Village of Liverpool (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

PTO and Holiday Pay

Daily pay

401K with employer match

Short and long-term disability

Referral Bonuses

Tuition Reimbursement

Employee Assistance Program

Job summary

Parkrose Estates is seeking a Dining Room Supervisor to oversee dining operations for residents and guests. You will manage servers, maintain dining room presentation, and ensure excellent service in a supportive, family-like environment.

Requirements include a high school diploma, strong customer service, and the ability to communicate clearly in English. This full-time role offers benefits and opportunities for growth within Grace Management, Inc.

Qualifications

• High School Diploma or GED minimum.
• Excellent customer service and interpersonal skills.
• Ability to read, write and speak English.
• Ability to relate to residents and staff in a courteous and diplomatic manner.
• Physical ability to lift up to 40 pounds.
• Must be free of communicable disease.
• Adhere to all policies and procedures.

Responsibilities

• Exceed expectations of residents and guests during meal service.
• Supervise servers and manage the dining room.
• Maintain an appropriate stock of linen.
• Ensure dining room lighting and drapes are appropriate.
• Supervise special functions as needed.
• Create and manage all server schedules.
• Work cooperatively with dining room staff to ensure efficient operation.
• Understand and relate the menu to residents.

Skills

Customer service

Interpersonal skills

English language proficiency

Education

High School Diploma or GED

Job description

Hours: Sunday through Thursday 10:00am - 6:30pm

At Parkrose Estates, we are dedicated to enriching the lives of our residents through compassionate care and unwavering support. We are seeking individuals who share our commitment to creating exceptional living experiences and who are eager to contribute to a supportive, family-like atmosphere. When you join Parkrose Estates, you become an integral part of a team that values making a positive difference every single day. If you are driven by empathy and excellence, we invite you to bring your talents to our welcoming community.

Full-time benefits include:

• PTO (Paid Time Off) and Holiday Pay: Take advantage of paid time off to maintain a healthy work-life balance.
• Daily pay: Get paid daily, providing you with financial flexibility and control over your earnings.
• 401K with employer match: Plan for your financial future with our 401k program.
• Short and long-term disability: Financial security while you recover from an injury that puts you out of work
• Referral Bonuses: Refer qualified candidates and earn rewards
• Tuition Reimbursement: Invest in your education with our support
• Employee Assistance Program: C onnecting our employees with resources for handling personal challenges

Summary of Duties of the Dining Room Supervisor

The Dining Room Supervisor is responsible for the efficient operation of the dining room by supervising the server associates, assuring a clean, pleasant atmosphere, and providing superior service to residents, associates, and guests. The Dining Room Supervisor reports to the Food Service Director.

Essential Functions of the Dining Room Supervisor

• Exceed the expectations of residents and guests during meal service.
• Supervise servers and manage dining room.
• Maintain an appropriate stock of linen.
• Ensure that drapes and lighting in the dining room are appropriate.
• Supervise special functions as needed.
• Ability to communicate and relate to the community residents.
• Assist in set‑ups and dining room service.
• Take orders and serve food in an appropriate fashion when needed.
• Pour and cover beverages, assist in preparing and covering food.
• Assist in proper care and use of dining room equipment.
• Direct cleaning of all work areas in dining rooms and wait station.
• Create and manage all server schedules.
• Manage all server side-work; ensure side-work is completed daily.
• Work cooperatively with dining room associates to produce pleasant and efficient dining room operation.
• Ability to understand and relate the menu to residents.
• Ability to act as liaison between residents and food service department.
• Understand and observe infections control procedures related to food service department.
• Ability to follow residents’ rights policies at all times.
• Ability to follow safety program.
• Maintain neat, clean appearance and follow appropriate dress code as directed by chef/cook.
• Work scheduled shifts and demonstrate dependability.
• Willingness to perform other duties and assignments, as necessary.

Non-Essential Functions of the Dining Room Supervisor

• Supports and participates in the resident centered activity programs.
• Participates in projects or committees as assigned.
• Attends all associate meetings including in-service education and associate functions, as requested by supervisor.
• Assists in variety of tasks involving residents as assigned.

Knowledge, Skills, Abilities, and Experience

• High School Diploma or GED at a minimum.
• Physical requirements include the ability to communicate by speaking, seeing, and hearing sufficient to serve the residents.
• Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene are expected.
• Must have excellent customer service and interpersonal skills to work with various levels of people, associates, and residents.
• Be free of communicable disease.
• Ability to read, write, and speak English.
• Ability to relate to residents and associates in a courteous and diplomatic manner under all circumstances.
• Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.
• Adhere to and carry out all policies and procedures.

There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.