Dining Room Lead: Resident Dining Experience

Sunshine Retirement Living; Pittsburgh (Allegheny County); On-site; USD 22,000 - 30,000; Full time

Job summary

Sunshine Retirement Living is seeking a Dining Room Coordinator for a full-time, every-other-weekend schedule at our Pittsburgh community. The role ensures meals are served promptly and courteously in a clean, attractive dining room, while supervising servers and training staff per culinary guidelines.

You will handle scheduling, guest interactions, beverage service, and dining room maintenance, contributing to a positive resident experience and teamwork with the Executive Chef and staff.

Qualifications

• Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents and staff
• Must wear proper water and oil resistant black shoes; not provided by the company
• Meets state certification requirements (as applicable for position)
• Ability to work in a team setting and be a positive team player
• Maintain a positive, respectful, and professional approach with coworkers, residents, and guests
• Ability to keep all business and operations information confidential
• Possess excellent customer service and organizational skills
• Ability to work under time constraints and meet department deadlines
• Ability to follow and adhere to policies, procedures, and standards
• Ability to work with little supervision and maintain a high level of performance
• Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet
• Experience with POS Systems (Preferred)

Responsibilities

• Assists in hires, supervision, evaluations, counseling, and if necessary, terminations of servers in conjunction with Executive Chef
• Educates and trains servers according to Company Culinary Guidelines.
• Completes schedule for servers and alters as necessary
• Obtains replacement servers in case of absences
• Assures menu board and POS Tablets are correct with updated Menus and offerings
• Assures dining room is clean and attractive, with proper arrangement of tables and chairs, proper table decoration and settings, clean well stocked beverage bar, and clean carpets and floors
• Greets residents (and visitors when applicable) at tables during meals and converses as appropriate and as time permits
• Pours coffee and other beverages during meals
• Assures meals are served politely, promptly, and efficiently
• Assures satisfaction of residents during meals
• Assures dining room is promptly and efficiently bussed after meals
• Assures apartment meal trays are delivered politely, promptly, and efficiently
• Assists with food services component of special functions as directed by Community Executive Chef
• Performs other duties as assigned

Skills

English Communication

Teamwork

Customer Service

Organizational Skills

Computer Skills

Tools

MS Word

MS Excel

MS PowerPoint

Outlook

Email/Internet

POS Systems

Job description

Sunshine Retirement Living is seeking a Dining Room Coordinator for a full-time, every-other-weekend schedule at our Pittsburgh community. The role ensures meals are served promptly and courteously in a clean, attractive dining room, while supervising servers and training staff per culinary guidelines.

You will handle scheduling, guest interactions, beverage service, and dining room maintenance, contributing to a positive resident experience and teamwork with the Executive Chef and staff.