Dining Room Host

Workstream; Norman (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Scholarship opportunities

Flexible scheduling

Closed on Sundays

Job summary

Chick-fil-A in Norman, OK is seeking a Dining Room Host to create a welcoming, clean, and comfortable dining environment. You will greet guests, assist with needs, and uphold Chick-fil-A's second-mile service while collaborating with team members.

This role emphasizes hospitality, teamwork, and fast-paced service. You'll manage dining room cleanliness, assist guests with refills and condiments, and help maintain a positive atmosphere during peak hours.

Qualifications

• Excellent communication and active listening skills.
• Commitment to delivering exceptional customer service.
• Consistency and reliability.
• Cheerful and positive attitude.
• Passion for serving and helping others.
• Customer service oriented.
• Strong interpersonal and communication skills.
• Detail-oriented and organized.
• Able to multitask and prioritize responsibilities.
• Works well independently and in a team environment.
• Willing and able to work a flexible schedule.
• Ability to lift and carry up to 50 lbs. on a regular basis.
• Ability to stand, walk, and move throughout the restaurant for extended periods.
• Commitment to maintaining a clean and welcoming environment.

Responsibilities

• Greet guests with a smile and friendly attitude.
• Create and maintain positive interactions with guests.
• Speak enthusiastically and professionally.
• Make emotional connections with guests through genuine hospitality.
• Assist guests with dining room needs, including refilling beverages, delivering condiments, and providing table-side assistance.
• Ensure dining room, restrooms, patio, and common areas remain clean, stocked, and inviting.
• Clear and sanitize tables promptly and thoroughly.
• Monitor dining room cleanliness and address issues proactively.
• Honor and encourage others to follow the restaurant's vision and values.
• Work efficiently in a fast-paced environment with attention to detail.
• Be team-oriented, adaptable, dependable, and demonstrate a strong work ethic.
• Communicate effectively with guests and Team Members; adhere to Chick-fil-A rules and dress code.

Skills

Communication

Customer Service

Reliability

Positive Attitude

Teamwork

Multitasking

Attention to Detail

Flexibility

Stamina

Lifting 50 lbs

Stand for long periods

Job description

Chick-fil-A Hiring: Dining Room Host

Dining Room Host

Working at a Chick-fil-A® restaurant is more than a job—it's an opportunity to serve others, build meaningful relationships, and create memorable experiences for our guests. Dining Room Hosts play a key role in providing exceptional hospitality by ensuring our dining area is clean, welcoming, and comfortable for every guest who visits. This position offers valuable experience in customer service, teamwork, and leadership within a positive, people-focused environment.

Job Description

At Chick-fil-A, the Dining Room Host role is more than just maintaining the dining area; it's about delivering genuine hospitality. Dining Room Hosts are responsible for creating a welcoming atmosphere, assisting guests with their needs, maintaining cleanliness throughout the dining room, and ensuring every guest receives Chick-fil-A's signature second-mile service..

Key Responsibilities

• Greet guests with a smile and friendly attitude
• Create and maintain positive interactions with guests
• Speak enthusiastically and professionally
• Make emotional connections with guests through genuine hospitality
• Assist guests with dining room needs, including refilling beverages, delivering condiments, and providing table-side assistance
• Ensure dining room, restrooms ,patio, and common areas remain clean, stocked, and inviting
• Clear and sanitize tables promptly and thoroughly
• Monitor dining room cleanliness and address issues proactively
• Honor and encourage others to follow the vision and values of the restaurant
• Work efficiently
• Work in a fast-paced environment while maintaining attention to detail
• Be team-oriented, adaptable, dependable, and demonstrate a strong work ethic
• Communicate effectively with guests and Team Members Adhere to Chick-fil-A rules, policies, and dress code at all times
• Other duties as assigned

Essential Skills and Qualifications

• Excellent communication and active listening skills
• Commitment to delivering exceptional customer service
• Consistency and reliability
• Cheerful and positive attitude
• Passion for serving and helping others
• Customer service oriented
• Strong interpersonal and communication skills
• Detail-oriented and organized
• Able to multitask and prioritize responsibilities
• Works well independently and in a team environment
• Willing and able to work a flexible schedule
• Ability to lift and carry up to 50 lbs. on a regular basis
• Ability to stand, walk, and move throughout the restaurant for extended periods
• Commitment to maintaining a clean and welcoming environment

Work Environment and Benefits

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Location: 120 12th Avenue NE Norman ,Oklahoma

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.