Dining Room Host - Guest Experience Maker

Chick-fil-A 410 & Rigsby Ave.; Redwood City (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Chick-fil-A in Redwood City is hiring a Dining Room Host to create a welcoming guest experience. You will greet guests warmly, check on their needs, and maintain a clean, inviting dining area.

The role emphasizes proactive service, teamwork, and upholding Chick-fil-A’s hospitality standards. This is a full-time position based at our Redwood City restaurant.

Qualifications

• Hospitality-focused mindset with guest-centric service.
• Strong attention to cleanliness, organization, and presentation.
• Reliable team player who communicates well with guests and staff.

Responsibilities

• Greet and engage guests in a warm, genuine way.
• Proactively check on guests to ensure needs are met.
• Anticipate guest needs and offer refills or extra items before asked.
• Respond with care, urgency, and professionalism to questions or concerns.
• Represent Chick-fil-A’s commitment to second-mile service in every interaction.
• Maintain a spotless dining area by cleaning and sanitizing tables and high-touch surfaces.
• Clear, clean, and reset tables quickly to keep seating available.
• Monitor restrooms for cleanliness and stocking.
• Manage trash and recycling; uphold food safety standards.

Skills

Genuine hospitality

Cleanliness & attention to detail

Friendly & approachable demeanor

Multitasking in fast-paced environment

Dependability & teamwork

Job description

Dining Room Host - Guest Experience Maker

At Chick-fil-A, the Dining Room is more than just a place to eat-it’s where genuine hospitality comes to life.

Full-timePart-time

Starting at $20.00 per hour

Key Responsibilities

Guest Experience & Hospitality

• Create a warm and welcoming environment by greeting and engaging with guests in a genuine way
• Proactively check on guests to ensure their needs are met and their experience is exceptional
• Anticipate guest needs by offering refills, clearing trays, and providing additional items before being asked
• Respond to guest questions or concerns with care, urgency, and professionalism
• Represent Chick-fil-A’s commitment to “second-mile service” in every interaction

Dining Room Care & Cleanliness

• Maintain a spotless dining room by cleaning and sanitizing tables, chairs, booths, and high-touch surfaces
• Quickly clear, clean, and reset tables to keep seating readily available for guests
• Routinely monitor and maintain restrooms to ensure cleanliness, organization, and proper stocking
• Manage trash and recycling to keep all areas neat and presentable
• Uphold all food safety and sanitation standards with consistency and attention to detail

Team Support & Attention to Detail

• Continuously observe the dining room to identify opportunities to serve guests or improve cleanliness
• Work with a sense of urgency while maintaining a positive and calm demeanor
• Support team members as needed to ensure smooth restaurant operations
• Take initiative to go above and beyond in both service and presentation

Qualifications

• Passion for serving others and creating positive guest experiences
• Strong attention to cleanliness and detail
• Friendly, outgoing, and approachable personality
• Ability to multitask and stay focused in a fast-paced environment
• Dependable and team-oriented

What Success Looks Like

• Guests consistently experience a clean, comfortable, and inviting dining environment
• Guests feel genuinely welcomed and cared for during their visit
• The dining room operates smoothly, with minimal wait time for clean tables
• Cleanliness and hospitality standards are upheld at all times
• You actively contribute to a culture of hospitality, teamwork, and excellence

This role goes beyond cleaning—it is about creating a memorable dining experience through attentiveness, warmth, and pride in maintaining a space where guests feel valued and comfortable. Every detail matters, and every interaction is an opportunity to serve.

Chick-fil-A - Whipple & 101

536 Whipple Ave, Redwood City, CA 94063, USA

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.