Dining Room Host: Welcoming Service & Flexible Scheduling

Workstream; Norman (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Scholarship opportunities

Flexible scheduling

Closed on Sundays

Job summary

Chick-fil-A in Norman, OK is seeking a Dining Room Host to create a welcoming, clean, and comfortable dining environment. You will greet guests, assist with needs, and uphold Chick-fil-A's second-mile service while collaborating with team members.

This role emphasizes hospitality, teamwork, and fast-paced service. You'll manage dining room cleanliness, assist guests with refills and condiments, and help maintain a positive atmosphere during peak hours.

Qualifications

• Excellent communication and active listening skills.
• Commitment to delivering exceptional customer service.
• Consistency and reliability.
• Cheerful and positive attitude.
• Passion for serving and helping others.
• Customer service oriented.
• Strong interpersonal and communication skills.
• Detail-oriented and organized.
• Able to multitask and prioritize responsibilities.
• Works well independently and in a team environment.
• Willing and able to work a flexible schedule.
• Ability to lift and carry up to 50 lbs. on a regular basis.
• Ability to stand, walk, and move throughout the restaurant for extended periods.
• Commitment to maintaining a clean and welcoming environment.

Responsibilities

• Greet guests with a smile and friendly attitude.
• Create and maintain positive interactions with guests.
• Speak enthusiastically and professionally.
• Make emotional connections with guests through genuine hospitality.
• Assist guests with dining room needs, including refilling beverages, delivering condiments, and providing table-side assistance.
• Ensure dining room, restrooms, patio, and common areas remain clean, stocked, and inviting.
• Clear and sanitize tables promptly and thoroughly.
• Monitor dining room cleanliness and address issues proactively.
• Honor and encourage others to follow the restaurant's vision and values.
• Work efficiently in a fast-paced environment with attention to detail.
• Be team-oriented, adaptable, dependable, and demonstrate a strong work ethic.
• Communicate effectively with guests and Team Members; adhere to Chick-fil-A rules and dress code.

Skills

Communication

Customer Service

Reliability

Positive Attitude

Teamwork

Multitasking

Attention to Detail

Flexibility

Stamina

Lifting 50 lbs

Stand for long periods

Job description

Chick-fil-A in Norman, OK is seeking a Dining Room Host to create a welcoming, clean, and comfortable dining environment. You will greet guests, assist with needs, and uphold Chick-fil-A's second-mile service while collaborating with team members.

This role emphasizes hospitality, teamwork, and fast-paced service. You'll manage dining room cleanliness, assist guests with refills and condiments, and help maintain a positive atmosphere during peak hours.