Dining Room Attendant PM (Full-Time)

Omni Hotels & Resorts; Frisco (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Omni Frisco Hotel at The Star seeks a team member to uphold high guest service standards in Neighborhood Services, performing busser duties efficiently and professionally. You will support servers and maintain a welcoming dining environment.

The role requires staying attended, moving quickly between tasks, and collaborating to keep tables stocked, clean and ready for guests as dining volumes fluctuate.

Qualifications

• Must have unexpired Food Handlers and TABC - or obtain upon hire.
• Clear and pleasant communication with guests, members, management and co‑workers.
• Ability to work in a fast-paced environment and multitask.
• Flexible shifts including nights, weekends, and holidays.
• Ability to stand and walk for extended periods.
• Ability to move, lift, carry, push, pull objects of moderate weight.
• Work indoors in hotel/resort dining areas; occasional travel around property.
• Exposure to cleaning chemicals and to food/beverage items.

Responsibilities

• Maintain regular attendance in accordance with Omni standards.
• Provide outstanding service to guests in a friendly and professional manner.
• Wipe down service trays with sanitizer water daily.
• Bus tables and stock supplies; maintain ice for side stations.
• Transport prepared food from kitchen to floor in a timely manner.
• Ensure items are covered, dated and discarded if expired.
• Set tables with clean linen, china, silverware and glassware.
• Keep furniture and floors clean and arranged per specifications.
• Assist servers during operating hours to meet business demands.
• Attend required department meetings and training.

Skills

Food Handlers

TABC

Job description

Omni Frisco Hotel at the Star

The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel's 24,000 square feet of meeting space provide endless opportunities for events. This multi-use campus in partnership with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire campus is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders. Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star. The upscale Omni Frisco Hotel embodies true Texas charm and sophistication. Staying true to Omni's local color, this luxury hotel captures the energy and future of this vibrant North Texas city.

Overview:

This team member will maintain the highest standards possible for the guest by insuring quick, efficient, and professional completion of busser duties in our Neighborhood Services restaurant.

Responsibilities:

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Wipe down all service trays with fresh sanitizer water daily.
• Bus tables.
• Stock supplies and maintain full ice supply for side stations.
• Put away product delivery items.
• Transport prepared food from kitchen to floor in a timely manner.
• Ensure expo food items are covered and dated. Discard expired items.
• Set tables with clean, pressed linen, china, silver, and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.
• Remove any extra settings.
• Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Always wear gloves when handling food.
• Maintain knowledge of the resort property.
• Attend department meetings and other required training.
• Perform any other duties as assigned by management.

Qualifications:

• Must have unexpired Food Handlers and TABC - or obtain upon hire.
• The ability to clearly and pleasantly communicate with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast-paced environment and multitask.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• Working in the interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
• Exposure to various cleaning chemicals.
• Exposure to food items and beverages.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.