Dining Operations Lead: P&L & Client Care

Aramark Correctional Services; San Antonio (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Aramark seeks a Concessions Manager to lead dining operations, implement customer-centric dining solutions, and ensure high-quality service for clients and customers. You will coach team members, manage safety standards, and drive financial performance in a dynamic environment.

The role emphasizes strong interpersonal and customer service skills, with responsibilities spanning leadership, client liaison, and compliance, including event-based scheduling and flexible hours.

Qualifications

• 2–3 years of food service experience.
• 2–3 years of experience in a food service management role.
• Bachelor's degree or equivalent experience preferred.
• Strong interpersonal skills and ability to provide excellent customer service.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Lead and coach team members using Aramark's coaching model.
• Identify client needs and communicate progress to the client.
• Ensure completion and maintenance of P&L statements and pursue financial targets.
• Maintain food safety, sanitation, and compliance across operations.
• Plan and direct daily team briefings and supervise production, quality, and control.
• Ensure cross-department collaboration for a unified food service experience.

Skills

Leadership

Coaching

Customer service

Interpersonal skills

Communication

Education

Bachelor's degree

Job description

Aramark seeks a Concessions Manager to lead dining operations, implement customer-centric dining solutions, and ensure high-quality service for clients and customers. You will coach team members, manage safety standards, and drive financial performance in a dynamic environment.

The role emphasizes strong interpersonal and customer service skills, with responsibilities spanning leadership, client liaison, and compliance, including event-based scheduling and flexible hours.