Dining Facility Ops Supervisor – Impact & Growth

Tessera; Spokane (WA); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Holidays

Tuition Assistance

Job summary

Tessera is seeking an Operations Supervisor for the Fairchild AFB dining halls in Airway Heights, WA. This full-time role oversees daily dining facility operations, coordinates staff, and ensures contract compliance and quality service.

The position requires a driving license and the ability to work weekdays and weekends, with shifts from 11:30 am to 8:00 pm. Tessera offers a comprehensive benefits package and opportunities for professional development.

Qualifications

• 2+ years of custodial, janitorial, or facilities operations experience.
• 1+ year of supervisory or lead experience preferred.
• Strong knowledge of custodial procedures, floor care equipment, and cleaning chemicals.
• Understanding of workplace safety standards, PPE use, and compliance practices.
• Experience with scheduling, staffing coordination, and workforce support.

Responsibilities

• Assist the Site Manager in directing and overseeing daily dining facility operations to ensure efficient, high-quality food service and contract compliance.
• Supervise, lead, and support dining facility personnel, providing guidance, coaching, and performance feedback to promote a productive and customer-focused work environment.
• Ensure dining facilities are maintained in a clean, safe, sanitary, and orderly condition in accordance with military, federal, company, and food service standards.
• Monitor service quality and operational performance to ensure contract requirements, customer expectations, and performance metrics are consistently met.
• Conduct routine facility, sanitation, safety, and quality assurance inspections; identify deficiencies and implement corrective actions in a timely manner.
• Assist in preparing for and responding to health, sanitation, and government inspections, ensuring all findings are resolved and properly documented.
• Manage inventory levels of supplies, equipment, and materials; conduct periodic inventories and maintain accurate records.
• Inspect equipment and facility assets to ensure proper operation, safety, and preventive maintenance requirements are met.
• Maintain and ensure accessibility of Safety Data Sheets (SDS) and chemical management documentation in accordance with regulatory requirements.
• Collaborate with Air Force leadership, Culinary Specialists, and contract stakeholders to support mission requirements and maintain exceptional customer service.
• Develop and adjust employee schedules to ensure adequate staffing levels and operational coverage while meeting contract requirements.
• Monitor cashier operations and accountability processes to ensure accuracy, compliance, and adherence to established procedures.
• Provide onboarding, training, mentoring, and ongoing development opportunities for employees to enhance performance and support professional growth.
• Address employee concerns and performance issues in partnership with the Site Manager and Human Resources, ensuring fair and consistent application of company policies.
• Maintain accurate employee records, training documentation, attendance records, timekeeping and workplace incident reports.
• Assist with payroll and timekeeping functions to ensure employee hours are accurately recorded and submitted.
• Partner with Vocational and Rehabilitation staff to support employee success through assessments, training plans, accommodations, and performance development initiatives.
• Ensure the proper issuance, accountability, security, and return of company and government-owned property, including keys, vehicles, communication devices, and equipment.
• Serve as a working supervisor by providing hands-on operational support as needed to ensure successful completion of daily dining facility operations.
• All Other Duties as Assigned.

Skills

Supervisory experience

Facilities operations

Scheduling

Leadership

Microsoft Office

Driver's license

Tools

Floor care equipment

Job description

Tessera is seeking an Operations Supervisor for the Fairchild AFB dining halls in Airway Heights, WA. This full-time role oversees daily dining facility operations, coordinates staff, and ensures contract compliance and quality service.

The position requires a driving license and the ability to work weekdays and weekends, with shifts from 11:30 am to 8:00 pm. Tessera offers a comprehensive benefits package and opportunities for professional development.