Dining Attendant

Asbury Communities, Inc.; Erie (Erie County); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with match

PTO

Paid holidays

Job summary

Asbury Springhill is seeking a friendly and organized Dining Attendant to join our team in Springhill, United States. In this customer-focused role, you will be the face of our dining operation, delivering exceptional service and a memorable guest experience while managing tables and maintaining cleanliness.

This full-time position offers 40 hours per week with Monday–Friday shifts from 6:00am to 2:30pm. Pay is $14.50 per hour, with benefits including medical, dental, vision, 401(k) match, PTO,

Qualifications

• Excellent customer service skills with a genuine commitment to guest satisfaction.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced, high-volume dining environment.
• Attention to detail and organizational skills.
• Physical stamina to stand for extended periods and carry items.
• Basic math skills for handling transactions and calculations.
• Ability to work collaboratively as part of a team.
• Reliability and punctuality.

Responsibilities

• Greet guests warmly upon arrival and seat them at designated tables.
• Present menus and provide recommendations based on guest preferences.
• Take accurate food and beverage orders during lunch service and communicate them clearly to the kitchen and bar staff.
• Serve meals and drinks promptly and courteously, ensuring proper presentation and guest satisfaction.
• Clear tables efficiently between courses and after meals, maintaining a clean dining environment.
• Set and reset tables according to established service standards.
• Respond promptly and professionally to guest requests and special needs throughout service.
• Process payments and handle transactions accurately.
• Set up continental breakfast stations with proper arrangement of beverages, pastries, cereals, fruits, breads, and spreads.
• Restock breakfast items throughout service to ensure adequate supply and presentation.
• Maintain cleanliness and organization of breakfast areas, including wiping down surfaces and removing soiled items promptly.
• Collaborate effectively with kitchen, bar, and other dining staff to ensure smooth operations.
• Maintain awareness of health, safety, and sanitation regulations.
• Address guest concerns or complaints with empathy and elevate issues when necessary.

Skills

Customer service

Communication

Fast-paced environment

Attention to detail

Math skills

Teamwork

Reliability

Punctuality

Job description

Company Description

Today is a new day. At Asbury we're filling it with more laughter, more possibilities, more ways to give back, all backed by support for whatever life brings your way. We are an organization with a mindset to help others, a place where seniors continue to teach, learn, and grow, a certified Great Place to Work where you can build a purposeful career. Let's do all the good we can in this world - together.

Company Description

Today is a new day. At Asbury we're filling it with more laughter, more possibilities, more ways to give back, all backed by support for whatever life brings your way. We are an organization with a mindset to help others, a place where seniors continue to teach, learn, and grow, a certified Great Place to Work where you can build a purposeful career. Let's do all the good we can in this world - together.

Asbury Springhill, a part of Asbury Communities, Inc., the 14th-largest, not-for-profit continuing care retirement community system in the United States as ranked by LeadingAge Ziegler. Springhill is proud to hold EAGLE accreditation from the United Methodist Association of Health & Welfare Ministries.

Once you've submitted your application, you'll receive an email and text invitation from our trusted partner, Arena, to complete a short 3-5 minute questionnaire. Completing this step is required as part of the application process and helps us get to know you better.

Schedule & Compensation

• Full time position, 40 hours weekly
• Hours: Monday - Friday 6:00am-2:30pm
• Some Holidays required
• Pay: $14.50/hour

Job Description

We are looking for a friendly and organized Dining Attendant to join our team in Springhill, United States. In this customer-focused role, you will be the face of our dining establishment, ensuring every guest receives exceptional service and a memorable experience. As a Dining Attendant, you will work in a fast-paced environment, managing multiple tables while maintaining the highest standards of cleanliness and professionalism. You will also be responsible for setting up and maintaining our continental breakfast service and delivering outstanding lunch service.

• Greet guests warmly upon arrival and seat them at designated tables
• Present menus and provide recommendations based on guest preferences
• Take accurate food and beverage orders during lunch service and communicate them clearly to the kitchen and bar staff
• Serve meals and drinks promptly and courteously, ensuring proper presentation and guest satisfaction
• Clear tables efficiently between courses and after meals, maintaining a clean dining environment
• Set and reset tables according to established service standards
• Respond promptly and professionally to guest requests and special needs throughout service
• Process payments and handle transactions accurately
• Set up continental breakfast stations with proper arrangement of beverages, pastries, cereals, fruits, breads, and spreads according to established standards
• Restock breakfast items throughout service to ensure adequate supply and presentation
• Maintain cleanliness and organization of breakfast areas, including wiping down surfaces and removing soiled items promptly
• Collaborate effectively with kitchen, bar, and other dining staff to ensure smooth operations
• Maintain awareness of health, safety, and sanitation regulations
• Address guest concerns or complaints with empathy and elevate issues when necessary

Qualifications

• Excellent customer service skills with a genuine commitment to guest satisfaction
• Strong communication and interpersonal skills
• Ability to work efficiently in a fast-paced, high-volume dining environment
• Attention to detail and organizational skills
• Physical stamina to stand for extended periods and carry items
• Basic math skills for handling transactions and calculations
• Ability to work collaboratively as part of a team
• Reliability and punctuality
• Preferred: Previous experience in a dining, restaurant, or hospitality setting
• Preferred: Knowledge of food and beverage service standards and etiquette
• Preferred: Problem-solving abilities and adaptability to changing situations

Additional Information

Depending upon the status of the position, Asbury offers generous benefits including medical, dental, and vision coverage; 401K with match; PTO and paid holidays.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.