Dining Attendant

Asbury Communities; Erie (Erie County); On-site; USD 41,548,000 - 46,838,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401K with match

PTO and paid holidays

Job summary

Asbury Springhill, part of Asbury Communities, invites you to join our dining team as a friendly and organized Dining Attendant. You will be the face of our dining establishment, delivering exceptional service, seating guests, presenting menus, and coordinating lunch service in a fast-paced environment.

You will set up continental breakfast stations, assist with service, handle transactions, and ensure cleanliness and safety standards.

Qualifications

• Excellent customer service with a genuine commitment to guest satisfaction.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced, high-volume dining environment.
• Attention to detail and organizational skills.
• Physical stamina to stand for extended periods and carry items.
• Basic math skills for handling transactions and calculations.
• Ability to work collaboratively as part of a team.
• Reliability and punctuality.

Responsibilities

• Greet guests warmly upon arrival and seat them at designated tables.
• Present menus and provide recommendations based on guest preferences.
• Take accurate food and beverage orders during lunch service and communicate them clearly to the kitchen and bar staff.
• Serve meals and drinks promptly and courteously, ensuring proper presentation and guest satisfaction.
• Clear tables between courses and after meals, maintaining a clean dining environment.
• Set and reset tables according to established service standards.
• Assist with continental breakfast setup and restocking.
• Process payments and handle transactions accurately.
• Collaborate with kitchen, bar, and other dining staff to ensure smooth operations.
• Maintain cleanliness and sanitation in line with health regulations.

Skills

Customer service

Communication

Teamwork

Punctuality

Attention to detail

Basic math

Job description

Today is a new day. At Asbury we’re filling it with more laughter, more possibilities, more ways to give back, all backed by support for whatever life brings your way. We are an organization with a mindset to help others, a place where seniors continue to teach, learn, and grow, a certified Great Place to Work where you can build a purposeful career. Let’s do all the good we can in this world – together.

Asbury Springhill, a part of Asbury Communities, Inc., the 14th-largest, not-for-profit continuing care retirement community system in the United States as ranked by LeadingAge Ziegler. Springhill is proud to hold EAGLE accreditation from the United Methodist Association of Health & Welfare Ministries.

Once you've submitted your application, you'll receive an email and text invitation from our trusted partner, Arena, to complete a short 3-5 minute questionnaire. Completing this step is required as part of the application process and helps us get to know you better.

Schedule & Compensation

• Full time position, 40hours weekly
• Hours: Monday - Friday 6:00am-2:30pm
• SomeHolidays required
• Pay: $14.50/hour

Job Description

We are looking for a friendly and organized Dining Attendant to join our team in Springhill, United States. In this customer-focused role, you will be the face of our dining establishment, ensuring every guest receives exceptional service and a memorable experience. As a Dining Attendant, you will work in a fast-paced environment, managing multiple tables while maintaining the highest standards of cleanliness and professionalism. You will also be responsible for setting up and maintaining our continental breakfast service and delivering outstanding lunch service.

• Greet guests warmly upon arrival and seat them at designated tables
• Present menus and provide recommendations based on guest preferences
• Take accurate food and beverage orders during lunch service and communicate them clearly to the kitchen and bar staff
• Serve meals and drinks promptly and courteously, ensuring proper presentation and guest satisfaction
• Clear tables efficiently between courses and after meals, maintaining a clean dining environment
• Set and reset tables according to established service standards
• Respond promptly and professionally to guest requests and special needs throughout service
• Process payments and handle transactions accurately
• Set up continental breakfast stations with proper arrangement of beverages, pastries, cereals, fruits, breads, and spreads according to established standards
• Restock breakfast items throughout service to ensure adequate supply and presentation
• Maintain cleanliness and organization of breakfast areas, including wiping down surfaces and removing soiled items promptly
• Collaborate effectively with kitchen, bar, and other dining staff to ensure smooth operations
• Maintain awareness of health, safety, and sanitation regulations
• Address guest concerns or complaints with empathy and elevate issues when necessary

Qualifications

• Excellent customer service skills with a genuine commitment to guest satisfaction
• Strong communication and interpersonal skills
• Ability to work efficiently in a fast-paced, high-volume dining environment
• Attention to detail and organizational skills
• Physical stamina to stand for extended periods and carry items
• Basic math skills for handling transactions and calculations
• Ability to work collaboratively as part of a team
• Reliability and punctuality
• Preferred: Previous experience in a dining, restaurant, or hospitality setting
• Preferred: Knowledge of food and beverage service standards and etiquette
• Preferred: Problem-solving abilities and adaptability to changing situations

Additional Information

Depending upon the status of the position, Asbury offers generous benefits including medical, dental, and vision coverage; 401K with match; PTO and paid holidays.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.