Dining and Retail Services: Residential Lead (Palm Gardens)

University of Wisconsin-Milwaukee; Milwaukee (WI); On-site; USD 20,664 - 24,796; Full time

Job summary

A prominent educational institution is seeking a Residential Lead to assist in dining operations. Responsibilities include food preparation, customer service, and training new staff. Candidates must be currently enrolled students, reliable, and available for weekend shifts. This role focuses on teamwork and maintaining high sanitation standards within a dining environment. The ideal candidate should show a willingness to learn and ensure customer satisfaction while working efficiently.

Qualifications

• Reliably assist with food prep and sanitation.
• Willing to learn and follow instructions.
• Available for weekend shifts.

Responsibilities

• Support training for new staff.
• Assist with food preparation oversight.
• Provide excellent customer service.

Skills

Customer service

Teamwork

Reliability

Education

Currently enrolled UWM student

Job description

Dining and Retail Services: Residential Lead (Palm Gardens)

UWM Residential Dining is hiring student leads to help support and guide daily operations. Responsibilities include assisting with food prep, cashiering, and sanitation while providing excellent customer service and supporting team members. Leads are expected to model reliability, follow safety protocols, and help train new staff.

Physical Requirements

• Stand continuously for a minimum of 4 hours
• Lift up to 40 lbs. repeatedly, including reaching outward, upward, and sideways
• Maneuver throughout a kitchen environment and utilize kitchen tools safely

Duties May Include

• Train new staff and provide team support
• Assist with and oversee all phases of food preparation
• Provide customer service in a friendly and welcoming manner
• Maintain sanitation standards and portion control
• Oversee serving station setup and restocking
• Monitor beverage dispensers and condiments
• Ensure FIFO stock rotation
• Support cash/card handling and register operation
• Assist with dishwashing
• Other duties as assigned

Qualifications

• Currently enrolled UWM student
• Reliable, responsible, and punctual
• Willing to learn and follow instructions
• Able to work independently and as part of a team
• Available to work weekend shifts
• Able to work quickly and accurately while maintaining a pleasant attitude
• Able to move efficiently in a kitchen environmentMUST currently work for Dining and Retail Services

Panther Edge Competencies

• Critical Thinking – Students learn to analyze and evaluate information, which helps them navigate complex situations and address challenges.
• Leadership – Using communication, decision-making, and other skills, students learn to guide, motivate, and direct teams toward success.