Digital Transformation Process Architect - Streamlined Ops

Jones Lang LaSalle Incorporated; Chandler (AZ); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated seeks a Digital Transformation Process Architect to design, optimize, and scale operational workflows for our Global Digital & Transformation Team. This mid-level role focuses on translating business requirements into tech-enabled process blueprints that drive digital adoption across facilities portfolios.

You will bridge operations and technology, map as-is environments, and architect to-be processes with automated workflows and scalable foundations.

Qualifications

• Bachelor’s degree in Industrial Engineering, Business Technology Integration, MIS, Operations Management, or a related field.
• 3–5 years of experience in process design, business analysis, operations consulting, or systems implementation.
• Experience modeling complex workflows and translating business needs into structured process architectures.

Responsibilities

• Map complex operational processes and design efficient, standardized 'to-be' workflows leveraging digital platforms and automation.
• Conduct detailed process assessments to identify bottlenecks, redundancies, and automation opportunities within facility management and corporate real estate services.
• Develop and maintain end-to-end process blueprints, swimlane diagrams, and workflow models (BPMN 2.0).
• Partner with Digital Deployment Engineers to ensure configurations reflect designed workflows.
• Translate operational processes into technical specs, user stories, and data-flow requirements for engineering teams.

Skills

Process mapping

BPMN 2.0

Lean Six Sigma

Agile

Communication

Education

Bachelor’s degree (Industrial Engineering / BIM / MIS / Operations Management)

Tools

Lucidchart

MS Visio

Miro

Signavio

Celonis

Job description

Jones Lang LaSalle Incorporated seeks a Digital Transformation Process Architect to design, optimize, and scale operational workflows for our Global Digital & Transformation Team. This mid-level role focuses on translating business requirements into tech-enabled process blueprints that drive digital adoption across facilities portfolios.

You will bridge operations and technology, map as-is environments, and architect to-be processes with automated workflows and scalable foundations.