Digital Support Specialist I: Sales & Service

Charter Communications; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Charter Communications in Phoenix is seeking a Digital Support Specialist who helps grow sales by efficiently handling orders and customer inquiries. You will work across departments to promote our Spectrum products and services while adhering to company policies and delivering exceptional service.

The role emphasizes strong English communication, organization, and the ability to work both independently and with teammates. Office-based with variable hours, including weekends.

Qualifications

• High School Diploma or Equivalent is required.
• +2 years of experience in sales or customer service.
• Fluent in English with strong reading, writing, and speaking skills.

Responsibilities

• Process orders for cable, internet, voice, and mobile services.
• Handle customer inquiries and resolve issues efficiently.
• Collaborate across departments to promote Spectrum products and services.
• Support growth through exceptional service and adherence to policies.

Skills

English Fluency

Customer Service

Sales Skills

Multitasking

Problem Solving

Computer Skills

Communication

Teamwork

Organization

Education

High School Diploma or Equivalent

Job description

Charter Communications in Phoenix is seeking a Digital Support Specialist who helps grow sales by efficiently handling orders and customer inquiries. You will work across departments to promote our Spectrum products and services while adhering to company policies and delivering exceptional service.

The role emphasizes strong English communication, organization, and the ability to work both independently and with teammates. Office-based with variable hours, including weekends.