Retail Sales Specialist – Tech-Savvy Customer Advocate

Charter Communications; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Charter Communications seeks a Retail Sales Specialist to promote Spectrum products in our Phoenix stores. You will be the face of our brand, driving sales while delivering exceptional customer care and accurate checkout experiences.

Responsibilities include identifying opportunities, educating customers, and maintaining product knowledge to uphold pricing and policy standards. The role emphasizes a welcoming store atmosphere, teamwork, and adherence to dress and store policies in a dynamic

Qualifications

• High School Diploma or equivalent is required.
• Proficiency in cash handling and accurate payment transactions.
• Ability to read, write, speak and understand English and manage multiple tasks.

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and educate customers to add value to Spectrum products.
• Build positive customer relationships through effective listening and problem solving.
• Maintain knowledge of Spectrum products, pricing, promotions and policies to minimize losses.
• Create a welcoming store atmosphere, ensure clean retail standards, and participate in training programs.

Skills

Cash handling

Personal technology

Basic math

English proficiency

Multitasking

Communication

Interpersonal skills

Sales-driven

Attention to detail

Problem solving

Team player

Education

High School Diploma or equivalent

Job description

Charter Communications seeks a Retail Sales Specialist to promote Spectrum products in our Phoenix stores. You will be the face of our brand, driving sales while delivering exceptional customer care and accurate checkout experiences.

Responsibilities include identifying opportunities, educating customers, and maintaining product knowledge to uphold pricing and policy standards. The role emphasizes a welcoming store atmosphere, teamwork, and adherence to dress and store policies in a dynamic