Digital Support & Sales Specialist I

Spectrum; Fort Mill (SC); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Spectrum is seeking a Digital Support Specialist in Fort Mill, SC. The role focuses on processing orders, answering customer inquiries, and promoting Spectrum products while aligning with company policies and cross-department collaboration.

Ideal candidates have at least 2 years in sales or customer service, excellent English skills, and strong organizational and problem-solving abilities to support growth and customer satisfaction.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years in sales or customer service.
• Excellent English reading, writing, and speaking skills.
• Proficiency with computers and software applications.

Responsabilités

• Handle orders and customer inquiries to support sales growth.
• Collaborate across departments to promote Spectrum products and services.
• Address order issues across vendors to ensure timely delivery of digital products.
• Maintain exceptional customer service and satisfaction.

Connaissances

English fluency

Organizational skills

Multitasking

Independent & collaborative work

Problem resolution

Sound judgment

Task prioritization

Call handling

Computer proficiency

Formation

High School Diploma or Equivalent

Description du poste

Spectrum is seeking a Digital Support Specialist in Fort Mill, SC. The role focuses on processing orders, answering customer inquiries, and promoting Spectrum products while aligning with company policies and cross-department collaboration.

Ideal candidates have at least 2 years in sales or customer service, excellent English skills, and strong organizational and problem-solving abilities to support growth and customer satisfaction.