Customer-Centric Digital Sales Support Pro

Charter Communications; Phoenix (AZ); On-site; USD 52,000 - 62,000; Full time

Job summary

Charter Communications, trading as Spectrum, seeks a Digital Support Specialist to enhance sales by handling orders and customer inquiries. You will collaborate across departments to promote products and services, following company policies to support growth through exceptional service.

Ideal candidates have 2+ years in sales or customer service, and strong English communication, organization, and problem-solving skills.

Qualifications

• Fluent English with strong reading, writing and speaking skills.
• High School Diploma or Equivalent.
• Minimum 2 years of experience in sales or customer service.
• Proficient with computers and software applications.

Responsibilities

• Assist with orders and customer inquiries to drive sales and satisfaction.
• Collaborate across departments to promote products and services.
• Adhere to company policies to support growth and exceptional service.
• Resolve order issues across vendors to ensure smooth delivery of digital products.

Skills

Fluent English

Organizational skills

Multitasking

Independent worker

Problem resolution

Sound judgment

Task prioritization

Call handling

Computer proficiency

Education

High School Diploma

Job description

Charter Communications, trading as Spectrum, seeks a Digital Support Specialist to enhance sales by handling orders and customer inquiries. You will collaborate across departments to promote products and services, following company policies to support growth through exceptional service.

Ideal candidates have 2+ years in sales or customer service, and strong English communication, organization, and problem-solving skills.