Digital Success Executive

LexisNexis Risk Solutions; Richmond, Northern (VA, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

RX Global in Richmond, VA seeks a Digital Success Executive to plan, configure and deliver digital products for events worldwide. You will ensure features are tested, launched on schedule and provide on-site support across international events.

The role requires strong project-management, stakeholder collaboration and the ability to travel internationally to support events onsite.

Qualifications

• Strong organisational and project-management skills.
• Confident stakeholder management across cross-functional teams.
• Ability to learn digital platforms quickly and test URLs/QR codes.
• Experience coordinating communications, artwork, print production, suppliers and onsite operations.

Responsibilities

• Configure and quality-assure LMA, Colleqt and Offers, including URLs, QR codes and promotional materials.
• Define customer trial, adoption and engagement targets for each event.
• Project-manage digital delivery schedules across multiple events, tracking progress, risks and actions.
• Coordinate cross-functional teams to align responsibilities, technical support and event readiness.
• Lead remote and onsite deployments, including international event support.
• Manage suppliers, budgets, staffing and first-line operational or technical support.
• Conduct post-show reviews and use insights to influence product development.
• Improve and share delivery plans, customer journeys, best practices, tests and operational standards.

Skills

Project management

Stakeholder management

Attention to detail

Digital platforms

Tools

LMA

Colleqt

Offers

Job description

## Digital Success ExecutiveApply: Richmond: Full time: Posted Today: R118200*Are you passionate about keeping projects on track and ensuring teams have the support they need to succeed?**Do you enjoy coordinating schedules, managing information, and helping deliver high-quality outcomes in a fast-paced environment?***About our Team**RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.**About the Role**The Digital Success Executive plans, configures and delivers RX digital products across multiple events. Working with cross-functional teams, they ensure activities are tested and launched on time, support selected events onsite internationally, communicate targets and use post-event insights to improve customer outcomes, operational efficiency and consistent best practice.**Responsibilities*** Configure and quality-assure LMA, Colleqt and Offers, including URLs, QR codes and promotional materials.* Define customer trial, adoption and engagement targets for each event.* Project-manage digital delivery schedules across multiple events, tracking progress, risks and actions.* Coordinate cross-functional teams to align responsibilities, technical support and event readiness.* Lead remote and onsite deployments, including international event support.* Manage suppliers, budgets, staffing and first-line operational or technical support.* Conduct post-show reviews and use insights to influence product development.* Improve and share delivery plans, customer journeys, best practices, tests and operational standards.**Requirements*** Strong organisational and project-management skills, with experience delivering multiple events or workstreams to fixed deadlines.* Confident stakeholder management and influencing skills across cross-functional teams.* Excellent attention to detail and a disciplined approach to configuration and quality assurance.* Ability to learn digital platforms quickly and test URLs, QR codes and customer journeys.* Experience coordinating communications, artwork, print production, suppliers and onsite operations.* Ability to interpret performance data and turn insights into practical recommendations.* Customer-focused, collaborative and adaptable, with the confidence to work independently.* Willingness and ability to travel internationally and support events onsite.**Work in a Way That Works for You**We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.**Working Pattern**Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.**About the Business**RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit http://www.rxglobal.com**We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click** **here** **to access benefits specific to your location.**We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **here****.**Please read our Candidate Privacy Policy.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.