A technology services company is hiring a Digital Customer Support Representative in St. Louis, Missouri. This entry-level role focuses on monitoring and maintaining digital signage systems. Responsibilities include troubleshooting, responding to system alerts, and ensuring reliable service. Ideal candidates have at least 2 years of customer service experience in tech, strong analytical skills, and the ability to work under pressure. This full-time position offers an opportunity to grow within a collaborative team environment.
Qualifications
2+ years' professional customer service experience in a technology company.
Ability to accurately report on field situations.
Ability to work well under pressure.
Responsibilities
First responder for system trouble reports.
Setup and ship hardware for service needs.
Manage Field Support schedules with Tech labor partner.
Skills
Customer service experience
Ability to multi-task
Analytical skills
Attention to detail
Self-motivated
Teamwork
Job description
A technology services company is hiring a Digital Customer Support Representative in St. Louis, Missouri. This entry-level role focuses on monitoring and maintaining digital signage systems. Responsibilities include troubleshooting, responding to system alerts, and ensuring reliable service. Ideal candidates have at least 2 years of customer service experience in tech, strong analytical skills, and the ability to work under pressure. This full-time position offers an opportunity to grow within a collaborative team environment.