Digital Signage Specialist

HNE; Marlton (NJ); Vor Ort; USD 80.000 - 100.000; Vollzeit

Zusammenfassung

A leading technology company in Marlton, NJ, seeks a Digital Signage Endpoint Engineer to manage and improve enterprise Digital Signage. This role involves administering Poppulo and managing Windows/macOS endpoints, along with troubleshooting A/V solutions. Candidates should have a Bachelor's degree in IT and 3–5 years of experience in endpoint engineering, showcasing strong problem-solving and communication skills. Join a dynamic team committed to innovative digital solutions.

Qualifikationen

• Strong professional and interpersonal skills including customer service.
• Clear communication and organized documentation.
• Comfortable with ladder work and device mounting.

Aufgaben

• Administer Poppulo device enrollment and content assignments.
• Build and maintain Windows/macOS kiosk images.
• Deploy, patch, monitor endpoints using management tools.
• Troubleshoot signal issues including latency and routing paths.
• Write and maintain SOPs and setup guides.

Kenntnisse

Endpoint management

Poppulo administration

Windows 10/11 administration

macOS familiarity

PowerShell proficiency

APIs and light scripting

VLANs and QoS knowledge

Customer service

Ausbildung

Bachelor’s degree in IT or related field

3–5 years in endpoint engineering

Tools

Power BI

Grafana

Jobbeschreibung

Digital Signage Endpoint Engineer

Supports and improves enterprise Digital Signage by managing Windows/macOS endpoints behind displays, BlackBox A/V over IP for cable TV, Poppulo administration, and the automations/data visualizations that power on‑screen content.

Essential Job Functions

• Administer Poppulo device enrollment, playlists, schedules, and content assignments.
• Build and maintain Windows/macOS kiosk images and configurations for small form factor endpoints.
• Deploy, patch, monitor, and remotely support endpoints using standard management tools.
• Configure and support BlackBox A/V over IP encoders/decoders; coordinate multicast, VLAN, and QoS with Network.
• Maintain scripts and jobs that ingest and prepare data from internal systems and APIs.
• Support dashboards and visual content (e.g., Power BI, Grafana, web apps) sized for displays.
• Create and maintain automation for app restarts, health checks, and device recovery.
• Monitor data freshness and access controls; respond to operational alerts.
• Troubleshoot signal issues including latency, EDID/HDCP, and routing paths.
• Perform onsite installs, device mounting, cable management, and routine maintenance.
• Serve as technical escalation for recurring signage and endpoint issues.
• Write and maintain SOPs, setup guides, runbooks, and change records.
• Maintain regular and punctual attendance.

Education and Experience

• Bachelor’s degree in IT or related field, or equivalent combination of education and experience.
• 3–5 years in endpoint engineering or A/V support in a corporate environment.
• Experience with Poppulo or similar digital signage solutions.
• Windows 10/11 administration, Group Policy, kiosk/lockdown setups; macOS familiarity.
• Working knowledge of multicast, VLANs, QoS, DHCP/DNS, TCP/UDP.
• PowerShell proficiency; familiarity with APIs and light scripting (e.g., Python).
• Exposure to cloud infrastructure such as AWS.
• Exposure to Power BI or Grafana and simple data pipelines.
• Clear communication, organized documentation, and cross‑team collaboration.
• Strong professional and interpersonal skills including customer service, creative problem solving, effective written and verbal communication, coordinated cross‑functional work, attention to detail, and reliable self‑management.
• Occasional travel for installations, maintenance, and site surveys.
• Business hours with some after‑hours/weekend work for changes and cutovers.
• Comfortable with ladder work, device mounting, and neat cable management.

We are an Equal Opportunity Employer.