Digital Sales Associate Customer Base

Dayforce; United States; On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with match

Paid time off (unlimited)

Paid holidays

Parental leave

Job summary

Dayforce is seeking a Digital Sales Associate to manage the complete sales cycle for selected inbound opportunities within the Customer Base organization. You will upsell and cross-sell Dayforce Clocks, Talent modules, education—driving incremental revenue while maintaining strong customer relationships.

Responsibilities include prospecting, follow-ups, product information, and quotes, coordinating resources to close deals, and maintaining product knowledge to demonstrate value to Dayforce users.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 2+ years of sales or lead generation experience.
• Proven track record of successful promotion and selling.
• Proven ability to develop new opportunities and drive the sales process across teams.

Responsibilities

• Meet or exceed individual and team revenue targets by developing qualified sales opportunities from upselling and cross-selling to the existing customer base.
• Manage prospecting activities and convert inbound sales leads into closed add-on business.
• Provide support to qualified prospects and customers, including follow-up, product information, and quotations.
• Coordinate and align Dayforce resources to drive opportunities to closure and close add-on business.
• Maintain a solid working knowledge of Dayforce products and the benefits they provide.
• Utilize modern selling techniques to communicate with customers and develop opportunities.
• Enter forecasting and account details in Salesforce with regular updates.

Skills

Sales experience

Lead generation

Negotiation

Relationship building

Prospecting

Communication

Education

Bachelor's degree

Job description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better - Reflects our commitment to employees, customers, partners and communities globally.

About The Opportunity

The Digital Sales Associate executes the complete sales cycle of contracting, pricing, negotiating, and closing select inbound sales opportunities for our Customer Base organization.

The Digital Sales Associate is responsible for the timely and successful execution of multiple simultaneous opportunities initiated by Account Executives, Customer Relationship Representatives, Client Partners, Implementation, Customer Support, and Partners. The sales opportunities will be comprised of Dayforce Clocks, Talent module add-ons, Dayforce education and training, blocks of service hours, and other transactional sales.

This role serves as a trusted Sales Associate who develops and maintains close customer relationships with our Dayforce users, educates assigned customers on the value and benefits of Dayforce products, and creates further sales opportunities. The role is segment-focused and relies on team-, solution-, and value-based-selling techniques. Successful outcomes in this role are vital to Dayforce's pursuit of best serving our customers' needs and expanding our footprint among addressable accounts in the assigned segment. This role is primarily responsible for creating and managing the opportunity pipeline, with a focus on incremental revenue through upselling and cross-selling to provide solutions to customers' evolving needs and challenges. Success will be defined by effectively growing revenue through sales pipeline management and quota attainment, with timely updates in Salesforce.

What You'll Get To Do

• Meet or exceed individual and team revenue targets by developing qualified sales opportunities that result from upselling and cross-selling to the existing customer base.
• Manage a high level of peer-initiated prospecting activities and convert inbound sales leads into closed add-on business.
• Provide support to qualified prospects and customers, including follow-up, product information, and quotations.
• Coordinate, orchestrate, and align Dayforce resources, or "quarterback" resources, as warranted, to drive opportunities to closure, deliver sales wins, and close add-on business.
• Maintain a solid working knowledge of Dayforce products and the benefits they provide.
• Utilize modern selling and marketing techniques and tools to communicate effectively with customers, build relationships, and develop and close sales opportunities.
• Effectively execute a territory plan and manage pipeline to maximize revenue.
• Enter forecasting and account and opportunity details in Salesforce; provide weekly updates, including dollar amounts, status, decision-makers, and next steps in closing opportunities.
• Propose, coordinate, and participate in marketing activities within the territory.
• Perform other duties as assigned.

Skills And Experience We Value

• Bachelor’s degree or equivalent combination of education and experience.
• 2+ years of sales or lead generation experience.
• Proven track record of successful promotion and selling.
• Proven ability to develop new opportunities and drive the sales process across teams.
• Knowledge of solution-selling and value-based-selling techniques.
• Effective verbal and written communication skills.
• Ability to adapt to changes in roles and responsibilities and work independently with limited direction in a fast-paced environment.
• High-energy, proven sales closer within a technology or software sales environment.
• Ability to engage with C-suite leaders, drive business discussions by identifying company priorities, goals, and strategies, and translate them into the value Dayforce solutions can deliver to achieve business objectives.
• Aptitude, desire, and commitment to leverage technology and digital selling tools, including social, video, and automation, to drive digital sales motion.
• Proven ability to build pipeline through self-generated activities and corporate marketing programs to consistently overachieve assigned quota.
• Ability to execute against the Dayforce Digital Sales Process while managing multiple concurrent opportunities with close attention to detail.

What Would Make You Stand Out

• Knowledge of HCM software or high-tech products and services is preferred, with a strong preference for knowledge of Dayforce.

What's In It For You

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

• medical
• dental
• vison
• life insurance
• 401k plan (plus match)
• unlimited Time Away From Work (in lieu of accrued vacation time)
• 10 paid US holidays
• up to 80 hours of paid sick time
• 17 weeks of paid parental leave

subject to the terms of the applicable policy or program.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About The Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process