Digital Sales and Marketing Assistant

Shuster's Builders Supplies, Inc.; Irwin (Westmoreland County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Disability insurance (short-term and 


Disability insurance (short-term and 


Company-paid life insurance

Supplemental insurance options

Paid holidays

Earned vacation time

Job summary

Shuster's Builders Supplies, Inc. seeks a motivated digital sales and marketing assistant to partner with the eCommerce team. You will help ensure the configuration software delivers accurate quotes and smooth orders from quote to order.

The role emphasizes cross-functional teamwork, order-entry data maintenance, and customer-focused problem solving. A business background with communication skills and the ability to learn on the fly will help you succeed.

Qualifications

• Bachelor's degree in business-related field is a plus but not required.
• 2–4 years of work experience.
• Industry experience is a plus.
• Reliable and dependable with a willingness to learn on the fly.

Responsibilities

• Work with the eCommerce team to develop and maintain order entry data fields, bills of materials, and ensure orders are processed correctly and in a timely manner.
• Coordinate with e-commerce, management, warehouse, and shipping to address order changes and ensure customer satisfaction.
• Provide support to other company functions, responsibilities and team members when necessary.
• Resolve customer problems and make corrections in software to fix urgent issues.

Skills

Problem-solving

Self-motivation

Microsoft Office

Adobe products

Time management

Communication skills

Education

Bachelor's degree in business-related field

Tools

Microsoft Office

Adobe Creative Suite

Job description

Summary

A leader in the millwork industry has an amazing opportunity for a motivated, digital sales and marketing assistant. This position would work closely with our eCommerce team, ensuring that the user experience on our proprietary configuration software is accurate and efficient from quote to order.

Summary

A leader in the millwork industry has an amazing opportunity for a motivated, digital sales and marketing assistant. This position would work closely with our eCommerce team, ensuring that the user experience on our proprietary configuration software is accurate and efficient from quote to order.

FUNDAMENTAL DUTIES

• Work with our eCommerce team to develop and maintain order entry data fields, bills of materials, and ensure orders are processed correctly and in a timely manner.
• Cross-functional teamwork: communicate and coordinate not only with the e-commerce team, but management, warehouse, and shipping departments to address order changes and ensure customer satisfaction.
• Provide support to other company functions, responsibilities and team members when necessary.
• Customer focused approach by solving customer problems and making corrections in software to fix urgent issues

Skills And Knowledge

• Strong problem-solving skills, and the ability to think on-the-fly and use the resources and knowledge at your disposal to fulfill our customer's expectations.
• Self-motivated, drive to work independently and as part of a team to enhance and improve existing processes with our company eCommerce experience.
• Ideal candidate would have strong foundational computer skills in Microsoft Office and Adobe products. (Will train as necessary in other software applications)
• Ability to manage multiple projects and manage time wisely.
• Must have willingness to learn about industry manufacturing processes in order to ensure accuracy and efficiency.
• Excellent written and oral communication skills, a MUST.

Minimum Qualifications

• Bachelor's degree in business-related field a plus but not required
• 2-4 years of work experience
• Industry experience a plus
• Reliable and dependable with a willingness to learn on the fly

Starting wages will be based on applicant's experience and willingness to learn different office functions

Benefits Package Available When Eligible Includes

• Health, dental, and vision insurance
• 401(k) retirement plan
• Short-term and long-term disability insurance
• Company-paid life insurance plus optional term life coverage
• Supplemental insurance options
• Paid holidays
• Earned vacation time