Digital Retail Transformation Consultant

Nashville Public Radio; Plano (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Vehicle purchase discount

Lease vehicle program

Health care plans for family

401(k) with company match

Paid holidays and PTO

Tuition reimbursement

Referral services for family needs

Tax-advantaged accounts (HSA/HSA FSA)

Job summary

Toyota is seeking a SmartPath/Monogram Digital Retail Consultant to coordinate dealer launches, optimize platform usage, and drive training across SmartPath/Monogram. You’ll collaborate with regional staff and business partners to implement enhancements like Rental, F&I, and Signal.

The role focuses on creating compelling communications, content templates, and regular updates for field and dealer teams, with opportunities to influence strategic decisions and travel up to 10%.

Qualifications

• Bachelor’s degree required.
• Experience with Microsoft Word, Excel, and PowerPoint; ability to tell stories with data.
• Strong creative and analytical skills.
• Experience with communications in a B2B environment.
• Ability to travel up to 10%.

Responsibilities

• Support Toyota and Lexus field teams and dealers in delivering a quality customer experience through the SP/M suite of products and the TDDS program.
• Work with internal Toyota partners and external agencies to strategize and develop content, templates, monthly releases, newsletters, and metrics.
• Act as a consultative resource for SP/M products and partner support teams such as Signal and Business Analytics.
• Coordinate the annual SP/M Summit and monthly field meetings.
• Assist with SP/M display activations at major events and conventions.
• Support the Digital Advisory Board meetings (3 per year).
• Help plan and execute SP/M marketing activities and in-store assets for SP/M Sales and Service.
• Assist with a single Mystery Shop program to evaluate lead handling processes.

Skills

Creative thinking

Analytical skills

B2B communications experience

Data storytelling

Travel readiness

Education

Bachelor’s degree (or higher)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Toyota is seeking a SmartPath/Monogram Digital Retail Consultant to coordinate dealer launches, optimize platform usage, and drive training across SmartPath/Monogram. You’ll collaborate with regional staff and business partners to implement enhancements like Rental, F&I, and Signal.

The role focuses on creating compelling communications, content templates, and regular updates for field and dealer teams, with opportunities to influence strategic decisions and travel up to 10%.