Part-Time Digital Resources & Tech Specialist

Colonial Heights, City of (VA); Colonial Heights (VA); On-site; USD 25,000 - 30,000; Part time

Job summary

The Colonial Heights Public Library is seeking a Digital Resources Assistant (part-time). The role manages hardware and digital resources discovery, with a rotating schedule including evenings and Saturdays. Work is year-round, 20-28 hours weekly at the library.

The position involves implementing digital services, staff training, coordinating with IT, managing devices, and assisting the public with a variety of digital resources and online services.

Qualifications

• Two years of college or an Associate's degree or equivalent experience.
• Advanced proficiency with computers and Microsoft Office Suite.
• Excellent customer service and verbal/written communication skills.
• Strong organizational skills and ability to multi-task with interruptions.
• Knowledge of social media, websites and online research.
• General knowledge of administrative practices and equipment.
• Ability to work evenings and weekends with a flexible schedule.
• Pre-employment medical screening and background check required.

Responsibilities

• Identifies and implements digital services and mobile devices for library users.
• Develops technology competencies and trains staff with guides.
• Coordinates library projects with IT staff and contractors.
• Manages Kindle devices, digital displays, streaming resources, and mobile devices.
• Provides instruction to the public on digital, online, and streaming services.
• Advances digital capabilities with web services, maker spaces, and digital payments.
• Remains current on library tech used by students and changes in hardware/software.
• Addresses inquiries and technical issues from public and staff about electronic resources.
• Performs traditional library duties: book purchases, circulation desk, shelving.
• Other duties as assigned.

Skills

MS Office Proficient

Customer Service

Communication Skills

Organizational Skills

Social Media Knowledge

Web & Research Skills

Teamwork

Self-motivation

Education

Two-year college or Associate's Degree

Bachelor's Degree

Equivalent experience

Tools

Adobe design

AutoCAD

Educational robotics

Job description

The Colonial Heights Public Library is seeking a Digital Resources Assistant (part-time). The role manages hardware and digital resources discovery, with a rotating schedule including evenings and Saturdays. Work is year-round, 20-28 hours weekly at the library.

The position involves implementing digital services, staff training, coordinating with IT, managing devices, and assisting the public with a variety of digital resources and online services.