Digital Records Project Manager - Government Solutions

Kofile Inc.; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Leadership and career development

Low cost insurance (medical, dental, 9

401(k) plan (company matching)

Paid holidays

PTO

Paid parental leave

Educational assistance

Business casual environment

Job summary

Kofile Inc. is seeking a Project Manager to own the service delivery lifecycle for assigned accounts. You will coordinate resources, manage schedules, and ensure projects meet scope, quality standards, and invoicing requirements.

Work closely with internal teams, partners, and customers to deliver on time and within budget. Strong organizational and communication skills are essential in a fast-paced environment.

Qualifications

• Bachelor’s degree in business, communications, or a related field.
• 2–4 years of project management experience or equivalent.
• Experience working in cross-functional environments and managing multiple priorities.
• Experience defining and documenting detailed requirements and technical specifications for preservation, imaging, indexing, microfilm, and digital platforms.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint); Excel formulas and tracking tools preferred.
• Strong communication, problem-solving, and organizational skills.
• Ability to manage tasks independently while working collaboratively across teams.
• Adaptability in a fast-paced, changing environment.

Responsibilities

• Serve as the primary point of contact for assigned customers from project initiation through closeout.
• Facilitate customer kickoff meetings, requirements sessions, status calls, and project reviews.
• Maintain proactive communication with customers and stakeholders regarding project status, risks, dependencies, and milestones.
• Create and maintain project specifications, schedules, risks, issues, and action items.
• Maintain project records and documentation within QuickBase.
• Ensure all project deliverables adhere to Service Delivery standards and procedures.
• Coordinate resources and ensure alignment across teams and departments.
• Track project milestones, identify risks, and elevate issues as needed.
• Assist in preparing reports, documentation, and updates for stakeholders.
• Obtain customer approval of specifications, schedules, and production samples.
• Support budgeting and resource planning activities.
• Collaborate with cross-functional teams to meet deliverables and client expectations.
• Help maintain project documentation, project database, invoicing accuracy, change order records, and create and maintain project requirements/specifications.
• Provide general project support and contribute to the continuous improvement of project processes.
• Own cross-functional leadership across Operations, Logistics, Intake, Order Management, TPMs, Sales, and Finance.
• Support change order management and scope validation.
• Assist with volume reconciliation, invoicing preparation, and closeout activities.

Skills

Project management

Cross-functional teamwork

Microsoft Office

Requirements gathering

Communication

Education

Bachelor’s degree in business, communications, or related field

Tools

Kofax

Quickbase

Microsoft Project

Job description

Kofile Inc. is seeking a Project Manager to own the service delivery lifecycle for assigned accounts. You will coordinate resources, manage schedules, and ensure projects meet scope, quality standards, and invoicing requirements.

Work closely with internal teams, partners, and customers to deliver on time and within budget. Strong organizational and communication skills are essential in a fast-paced environment.