Digital Product Manager: Platform & Growth

Citi; New York (NY); On-site; USD 121,000 - 182,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, disability insurance

Wellness programs

Job summary

Citi in New York, NY is seeking a Digital PM Analyst to lead product management efforts and collaborate across engineering, user research, and business teams. The role emphasizes data-driven decision making, platform optimization, and cross-functional leadership.

The ideal candidate has a strong analytical background, passion for digital products, and proven ability to influence stakeholders while delivering best-in-class customer experiences in a global, matrixed environment.

Qualifications

• 5-8 years of experience.
• Sharp; think on your feet, quickly come up with innovative solutions and always one step ahead
• Consumer-centric; empathetic towards the customer with the ability to put yourself in their customer's shoes
• Obsession for digital products
• A willingness and appetite to do what it takes to take the product from concept to launch
• Distinct analytical background with the ability to find data, identify and run tests, distil the results quickly and turn it into actionable insights
• Consistently demonstrates clear and concise written and verbal communication
• Great team member and partner

Responsibilities

• Responsible for building new products and services, working with data to continually optimize the platform
• Develop relationships with the engineering organization to turn pain points into prioritized requirements and using usability studies, metrics and competitive analysis to understand the platform and business needs for the platform
• Understand how a global matrixed organization operated and functions, and thrive in this type of environment
• Innovate and seek out new solutions
• Contribute to the platform product portfolio and roadmap
• Responsible for working collaboratively with the engineering organization to make trade off decisions on the platform product features, to determine release goals, to monitor feature development by maintaining bug catalogs at the feature level, to review product demos against acceptance criteria and to monitor platform performance, adoption, and operational health for feature sets
• Responsible for identifying and researching anomalous performance and operational risks
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Analytical thinking

Customer focus

Digital product

Product lifecycle

Communication

Team leadership

Coaching

Problem solving

Education

Bachelor's degree

Job description

Citi in New York, NY is seeking a Digital PM Analyst to lead product management efforts and collaborate across engineering, user research, and business teams. The role emphasizes data-driven decision making, platform optimization, and cross-functional leadership.

The ideal candidate has a strong analytical background, passion for digital products, and proven ability to influence stakeholders while delivering best-in-class customer experiences in a global, matrixed environment.