Digital Product Lead - Data-Driven Platform Innovator

Citi; New York (NY); Hybrid; USD 9,400 - 19,000; Full time

Job summary

The Citi Digital Product Analyst in Chennai, India, is a hybrid, full-time role demanding strong analytical skills and a customer-focused mindset. You will translate data into actionable product decisions and work with cross-functional teams to improve the platform.

You will collaborate with engineering, design and business stakeholders to build new products, prioritize requirements, and help steer the roadmap in a global, matrixed environment.

Qualifications

• 5-8 years of experience
• Sharp; think on your feet, quickly come up with innovative solutions and always one step ahead
• Consumer-centric; empathetic towards the customer with the ability to put yourself in their customer's shoes
• Obsession for digital products
• A willingness and appetite to do what it takes to take the product from concept to launch
• Distinct analytical background with the ability to find data, identify and run tests, distil the results quickly and turn it into actionable insights
• Consistently demonstrates clear and concise written and verbal communication
• Great team member and partner

Responsibilities

• Responsible for building new products and services, working with data to continually optimize the platform
• Develop relationships with the engineering organization to turn pain points into prioritized requirements and using usability studies, metrics and competitive analysis to understand the platform and business needs for the platform
• Understand how a global matrixed organization operated and functions, and thrive in this type of environment
• Innovate and seek out new solutions
• Contribute to the platform product portfolio and roadmap
• Responsible for working collaboratively with the engineering organization to make trade off decisions on the platform product features, to determine release goals, to monitor feature development by maintaining bug catalogs at the feature level, to review product demos against acceptance criteria and to monitor platform performance, adoption, and operational health for feature sets
• Responsible for identifying and researching anomalous performance and operational risks
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Education

Bachelor's/University degree or equivalent experience

Job description

The Citi Digital Product Analyst in Chennai, India, is a hybrid, full-time role demanding strong analytical skills and a customer-focused mindset. You will translate data into actionable product decisions and work with cross-functional teams to improve the platform.

You will collaborate with engineering, design and business stakeholders to build new products, prioritize requirements, and help steer the roadmap in a global, matrixed environment.