Digital Product Manager - AI Knowledge & Solutions

Allstate Insurance Co.; Pennsylvania; Hybrid; USD 110,000 - 181,000; Full time

Benefits offered by this job

Laptop provided

Connectivity stipend

Dedicated home workspace

High‑speed internet

Job summary

Allstate Technology Solutions is building a next-generation insurance platform using AI—including Generative AI and agentic technologies. As a Digital Product Manager, you turn strategy into tangible outcomes—stories, designs, and shipped capabilities, collaborating across engineering, UX, architecture and business to drive value and outcomes.

You’ll own a prioritized roadmap, inform decisions with research and data, and apply AI to innovate and scale ideas into production while navigating

Qualifications

• 3+ years hands-on product management with delivery record.
• Experience with AI technologies (Google, Anthropic, Azure, or AWS).
• Proficient in Agile development and prioritization.
• Comfort operating in ambiguity and cross-functional collaboration.
• Strong business case analyses and data-driven decision making.

Responsibilities

• Product Direction: Own and execute a prioritized roadmap aligned to strategy and outcomes.
• Stakeholder & Demand Management: Clarify intent, evaluate value, prioritize transparently.
• Problem Framing: Define clear problem statements and success criteria.
• Data‑Driven Decisions: Use analytics to surface insights and inform decisions.
• User Experience: Advocate for intuitive experiences from concept to delivery.
• AI Innovation: Apply GenAI and agentic tech, scale ideas into production.

Skills

3+ years product management

AI technologies experience

Agile product development

Ambiguity tolerance

Business Case Analyses

Data‑Driven Decision Making

Prioritization

Product Roadmap

Systems Thinking

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Team Allstate Technology Solutions is building a next‑generation insurance platform by combining modern product design with advanced AI—including Generative AI and agentic technologies. Our mission is to deliver transformational customer experiences while unlocking operational efficiency and personalized protection at scale. Become a part of our story. You’ll join a collaborative, fast‑moving team that continuously explores new ideas, tests assumptions, learns from data, and delivers real impact.

The Role

As a Digital Product Manager, you turn strategy into tangible outcomes—stories, designs, and shipped capabilities. You’re comfortable working hands‑on with data, using insights to influence direction, and navigating ambiguity to solve hard problems. You value strong problem framing, clear success metrics, and effective stakeholder management. You collaborate easily across engineering, UX, architecture, and business, ensuring teams stay aligned and focused on outcomes—not just output. You’re someone who thrives in evolving problem spaces and continuously learns, contributes meaningfully to design, data, and retrospective discussions, uses AI and modern tools to innovate and problem‑solve, takes initiative and drives work through execution, manages stakeholder expectations and demand by prioritizing high‑value work and making tradeoffs explicit, and partners closely with technical and non‑technical teammates toward shared goals.

Responsibilities

• Product Direction: Own and execute a prioritized product roadmap aligned to strategy, customer value, and measurable outcomes
• Stakeholder & Demand Management: Manage cross‑functional demand by clarifying intent, evaluating value, and driving transparent, outcome‑based prioritization
• Problem Framing: Define clear problem statements and success criteria in partnership with users and stakeholders
• Data‑Driven Decisions: Use research, analytics, and raw data to surface insights, validate assumptions, and inform roadmap and delivery decisions
• User Experience: Advocate for intuitive experiences and contribute to solution design from concept through execution
• AI Innovation: Identify and apply AI (including GenAI and agentic tech), rapidly experimenting to responsibly scale ideas into production
• AI Knowledge management: Pushes on new innovative ways to provide knowledge to AI agents, works with stakeholders to audit existing knowledge sources, and collaborates with engineering teams to validate how knowledge is translated into the product

Qualifications

• 3+ years of hands‑on product management experience with a strong execution track record
• Experience working with AI technologies (Google, Anthropic, Azure, or AWS); scaling AI‑powered products is a plus
• Proficiency in Agile product development
• Comfort operating in ambiguity
• Skills: Business Case Analyses, Data‑Driven Decision Making, Prioritization, Product Development, Product Direction, Product Management, Product Roadmap, Product Roadmapping, Product Strategies, Systems Thinking

Compensation

Compensation offered for this role is 110,000.00 - 181,025.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

Benefits

• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.

EEO & Diversity

Allstate’s policy is to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Company Culture

At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition.