Digital Product Management Intern — Customer Ops (Remote)

DIRECTV; El Segundo (CA); Remote; USD 28,000 - 39,000; Part time

Benefits offered by this job

Remote internship

Job summary

DIRECTV is offering a summer internship with the Digital Services Team. You will work on digital first experiences, collaborating with product managers, customer care, IT, finance, and marketing to translate customer needs into actionable initiatives and measures of success.

Ideal candidates are current MBA students with experience in digital product management, capable of building business cases and presenting them to stakeholders.

Qualifications

• MBA student pursuing degree or equivalent.
• Experience translating business strategy into consumer digital products.
• Ability to prepare and present business cases for new products/services.
• Demonstrated ability to lead, influence, and persuade others.
• Strong interpersonal and communication skills (oral, written, presentation).
• Experience with financial analysis, competitive analysis, and predictive modeling.

Responsibilities

• Ideate and deliver digital first experiences integrated into an omni-channel ecosystem.
• Collaborate with product, care, IT, finance and marketing to translate needs into initiatives.
• Define opportunity and measures of success for concepts and partner with tech teams to develop.
• Prioritize and construct business cases to secure funding and manage product roadmaps.
• Develop strategies and quantify competitive performance and forecast impacts.

Skills

Digital product management

Cross-functional collaboration

Business case development

Communication

Financial analysis

Presentation skills

Technical background in software/web

Education

MBA student

Tools

Google Analytics

Jira Align

Scaled Agile Framework

PowerBI

Quantum Metric

PowerPoint

Job description

DIRECTV is offering a summer internship with the Digital Services Team. You will work on digital first experiences, collaborating with product managers, customer care, IT, finance, and marketing to translate customer needs into actionable initiatives and measures of success.

Ideal candidates are current MBA students with experience in digital product management, capable of building business cases and presenting them to stakeholders.