Digital Product Analyst

HCA Healthcare, Inc.; Nashville (TN); On-site; USD 80,000 - 110,000; Full time

Job summary

HCA Healthcare is seeking a Digital Product Analyst to join the Timpani product team in Nashville. You will partner with clinical and operational stakeholders to translate staffing and scheduling challenges into actionable product requirements and insights.

This role blends data analytics, product discovery, and frontline workflow improvements to support scalable workforce solutions. You’ll analyze staffing data, build dashboards, and present pilot outcomes to leadership, while collaborating

Qualifications

• Bachelor’s degree in Business, Computer Science, Health Informatics, Nursing, or related field.
• Master’s degree in healthcare, informatics, analytics, business, or technology field - preferred.
• 1+ year of experience in healthcare technology, clinical informatics, nursing workflow, product analysis, or business analysis.

Responsibilities

• Partner with clinical and operational stakeholders to translate needs into product requirements, user stories, and acceptance criteria.
• Support the product lifecycle: backlog refinement, sprint planning, testing, and release readiness.
• Collaborate with Product Owners and technology teams to prioritize enhancements delivering value to frontline users.
• Analyze staffing, scheduling, workflow, product utilization, and adoption data to identify trends and opportunities.

Skills

Analytical mindset

Problem-solving

Strong communication

Collaborative spirit

Product curiosity

Attention to detail

Continuous improvement mindset

Healthcare operations experience

Education

Bachelor's degree in Business, Computer Science, Health Informatics, Nursing, or a related field

Master's degree in a relevant healthcare, informatics, analytics, business, or technology field

Tools

Agile/Scrum

Job description

This is OUR story... and YOUR next chapter

At HCA Healthcare, our Digital Transformation and Innovation (DT&I) team is redefining what’s possible inpatient care. By leveraging the power of artificial intelligence, automation, and digital technologies, DT&I is helping drive meaningful improvements in clinical outcomes, reduce manual workload, and expand the reach of our care teams. If you're passionate about using technology to improve human life, this is where your work truly matters

What you will accomplish in this role

What if your analytical skills could help healthcare teams work smarter, improve staffing decisions, and ultimately support better patient care?

At HCA Healthcare, we're reimagining how technology supports the people who care for patients every day. Our Digital Transformation & Innovation (DT&I) team is on a mission to deliver innovative solutions that simplify complex healthcare processes, empower clinicians and operational leaders, and create meaningful improvements across our organization.

We're looking for a curious, collaborative, and data-driven Digital Product Analyst to join our Timpani product team, helping transform how healthcare facilities manage staffing, scheduling, and workforce operations.

The Opportunity

As a Digital Product Analyst supporting Timpani, you'll work at the intersection of technology, healthcare operations, product innovation, and data analytics.

What You'll Do

Turn Real-World Challenges into Product Solutions

• Partner with clinical and operational stakeholders to understand staffing and scheduling challenges and translate their needs into actionable product requirements, user stories, and acceptance criteria.
• Support the product development lifecycle, including backlog refinement, sprint planning, testing, and release readiness.
• Collaborate with Product Owners and technology teams to prioritize enhancements that deliver meaningful value to frontline users.

Make Data Tell a Story

• Analyze staffing, scheduling, workflow, product utilization, and adoption data to uncover trends, opportunities, and areas for improvement.
• Develop meaningful metrics, dashboards, and visualizations that demonstrate product performance and operational outcomes.
• Translate complex findings into clear, compelling insights that help leaders make informed decisions.

Champion The Frontline Experience

• Work alongside Nursing leaders, staffing teams, UX designers, and frontline users to identify friction points and design more efficient, user-friendly workflows.
• Gather and interpret user feedback to influence product enhancements and continuous improvement.
• Support pilot launches, change management, training, and adoption efforts to help innovative solutions succeed in real healthcare environments.

Help Drive Product Strategy and Results

• Partner with Product Owners to define objectives, key results, and success measures.
• Prepare engaging product demonstrations, leadership updates, quarterly business reviews, and pilot outcome presentations.
• Collaborate across clinical, operational, and technical teams to ensure product improvements align with business priorities and frontline needs.

What Will Help You Thrive

We're looking for someone who enjoys solving problems, asking thoughtful questions, connecting the dots, and turning complexity into clarity.

You’ll be a great fit if you bring:

• An analytical mindset: You love digging into data, identifying patterns, and transforming insights into actionable recommendations.
• A passion for problem-solving: You're energized by improving processes, simplifying workflows, and finding better ways of working.
• Strong communication skills: You can translate between business needs and technical requirements and make complex information understandable to different audiences.
• A collaborative spirit: You enjoy working with diverse teams and building relationships with clinical, operational, product, and technology partners.
• Product curiosity: You're interested in how digital products are designed, developed, measured, and continuously improved.
• Attention to detail: You're comfortable organizing requirements, defining success metrics, documenting workflows, and ensuring nothing important gets lost in translation.
• A continuous improvement mindset: You welcome feedback, embrace change, and are motivated by opportunities to make a measurable difference.
• Experience in product analysis, business analysis, healthcare operations, workforce management, data analytics, or Agile product development would be especially valuable.

Why This Role Matters

Behind every effective healthcare staffing decision is an opportunity to improve the experience of the people delivering care.

By making scheduling and staffing processes more intelligent, consistent, and efficient, you'll help reduce administrative friction, support workforce efficiency, and give clinical and operational teams better information to make decisions.

What qualifications you will need:

• Bachelor's degree in Business, Computer Science, Health Informatics, Nursing, or a related field - Required
• Master's degree in a relevant healthcare, informatics, analytics, business, or technology field - Preferred
• 1+ year(s) of experience in healthcare technology, clinical informatics, nursing workflow, product analysis, business analysis, or a related domain, with strong verbal and written communication skills and demonstrated problem solving across technical and functional areas - Required

Licenses, Certifications, & Training:

• Certification in Data Analytics, Business Analytics, Health Informatics, or related fields - Preferred
• Familiarity with Agile or Scrum methodologies - Preferred

Work Location/Schedule:

• Nashville, TN area (near Centennial Park)
• Onsite: M-F, 8am – 5pm

Travel Required:

• This job may require up to 25% travel.

Visa Sponsorship:

• Not offered, now or in the future

At HCA Healthcare, we are committed to fostering a culture of growth that allows you to build the career of a lifetime.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.