Platform Product Manager

HCA Healthcare, Inc.; Nashville (TN); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits

Education support

401(k) with match

Employee Stock Purchase Plan

Paid time off

Job summary

HCA Healthcare, Inc. is seeking a Platform Product Manager within ITG Accelerated Technologies in Nashville, TN.

You will guide products from ideation to launch, working with analysts, designers, engineers, and business partners to deliver high-value solutions that improve patient care. You will own the vision, strategy, and agile planning for Care Team Assignments apps, define KPIs and OKRs, and manage the product lifecycle from discovery through delivery and support.

Qualifications

• Master's degree preferred; Bachelor's required.
• 4–6+ years of experience in product management or related fields.
• 1–3 years people management or product team leadership preferred.
• Agile certification preferred.

Responsibilities

• Own vision, strategy and agile planning for Care Team Assignments apps.
• Define and track KPIs to measure IT investment value.
• Set annual/quarterly OKRs and measure outcomes.
• Manage product lifecycle from discovery to delivery and support.
• Collaborate with analysts, engineers and business stakeholders to deliver holistic solutions.
• Lead incremental delivery with proof of concept and MVP approaches.
• Facilitate agile scrum processes within the product squad.
• Drive user-centered design practices including UX research and prototyping.
• Prioritize features based on data and stakeholder input.
• Maintain relationships with Clinical Services Group, DT&I, Parallon and others.
• Monitor healthcare/tech market trends to inform strategy.
• Ensure security, privacy, standards compliance throughout lifecycle.

Skills

Cross-functional collaboration

Data-driven decisions

Stakeholder management

Agile & Scrum facilitation

Education

Bachelor's degree

Master's degree

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Platform Product Manager today with HCA Healthcare.

Job Summary and Qualifications

Position Summary

As Product Manager within ITG Accelerated Technologies, you will work cross-functionally across enterprise teams to guide products from ideation to launch and beyond. You will work with analysts, designers, engineers, software developers, and various business partners to deliver high-value products to support the care and improvement of human life. Time will be spent understanding customer problems, designing solutions, using data to inform decisions, and managing successful solution delivery.

Major Responsibilities:

• Own vision, strategy, & agile planning (e.g., monthly release, quarterly planning) for applications within the Care Team Assignments product group. This includes partnering with related product teams to create / facilitate a holistic product group vision.

• Define & track metrics / key performance indicators (KPIs) to continuously value of IT investment in the platform & products (e.g., north star, driver, supporting, & diagnostic metrics)

• Establish annual and/or quarterly objectives and key results (OKRs) to define measurable goals and outcome tracking, making use of established metrics / KPIs in goal setting process

• Manage the product lifecycle from discovery through delivery & ongoing support, ensuring alignment with business goals and clarity across key stakeholders / the product squad.

• Collaborate with cross-functional teams — including analysts, engineers, and related product teams serving similar target users or delivering related solutions / use cases, & business stakeholders — to ultimately design and deliver high-value, holistic solutions.

• Follow an incremental delivery approach (e.g., proof of concept, minimum valuable product), making and testing hypotheses along the way, to maximize outcomes over output.

• Facilitate agile scrum processes within the product squad.

• Drive user-centered design practices (e.g., UX research, design sprint, story mapping, prototyping)

• Prioritize features & enhancements based on data-driven insights and stakeholder input, focusing on highest value items and balancing short-term needs with long-term strategic roadmap.

• Maintain strong relationships with stakeholders, including business teams (Clinical Services Group [CSG], Digital Transformation & Innovation [DT&I], Parallon), other product teams, & users.

• Monitor market / industry trends in healthcare and technology (e.g., artificial intelligence, data science), to inform product strategy & innovation.

• Monitor roadmaps of key businesses (CSG, DT&I) & technical/enabling teams (Data Office, Mobile Heartbeat, ITG) to ensure consideration within the product strategy.

• Ensure compliance with security, privacy, standards, and procedures as applicable throughout the product lifecycle.

• Proactively communicate risks, blockers, & roadmap status updates to stakeholders, & recommend risk mitigation strategies as needed.

• Maintain visibility of current product priorities as well as future plans (roadmaps, backlogs).

• Measure & communicate value delivery / KPI / OKR achievement to key stakeholders.

• Advocate for scalable, secure, & efficient solutions that reduce insurance denials & improve patient care coordination.

• Performs other duties as assigned

• Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement."

Education & Experience:

• Master's degree Preferred

• Bachelor's degree Required

• 4 – 6 or more years of experience in product management, business analysis, product analysis, engineering, architecture, project management, consulting, or other relevant field Required

• 1 – 3 years people management or product team leadership Preferred

Licenses, Certifications, & Training:

• Agile Certification Preferred

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note: Eligibility for benefits may vary by location.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.