Product Analyst - Nursing Technologies

HCA Healthcare, Inc.; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

HCA Healthcare, Inc. is seeking a Product Analyst I – Nursing Technologies to manage the technical understanding, deployment, and support of simulation technology across centers.

You will drive product lifecycle management, testing updates, and collaboration with clinical teams to resolve issues. Responsibilities include organizing calls, creating documents, managing plans, and supporting deployments and user adoption while developing subject matter expertise in assigned products.

Qualifications

• Experience with healthcare simulation technologies preferred.
• Knowledge of product lifecycle management.
• Ability to test software updates and evaluate new functionality.
• Strong project coordination and organizational skills.
• Excellent written and verbal communication.

Responsibilities

• Manage product lifecycle activities for assigned technologies.
• Develop product expertise and serve as a knowledge resource.
• Lead calls and prepare project documentation.
• Support deployments, training and user adoption.
• Participate in incident management and knowledge base updates.
• Collaborate across teams to resolve issues.
• Assist in divestiture and acquisition projects.

Skills

Simulation tech

Product lifecycle

Testing updates

Project coordination

Communication skills

Customer service

Education

Equivalent combination of education and experience

Job description

Do you want to join an organization that invests in you as a(an) Product Analyst? At HCA Healthcare, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

Product Analyst I – Nursing Technologies

REPORTS TO

Manager, Nursing Technologies

POSITION SUMMARY

The primary responsibility of this role is the technical understanding, deployment, and support of simulation technology at HCA Healthcare’s Centers for Clinical Advancement and connected classrooms within acute care facilities.

This includes product lifecycle management, ensuring technology is delivered on time for projects and new builds, testing updates and new functionality, working with customers to resolve issues, and progressively gaining subject matter expertise on assigned products.

Daily responsibilities also include organizing and leading calls, creating and presenting documents, managing project plans and associated deliverables, and supporting customer needs.

Strong interpersonal, verbal, and written communication skills are essential due to the frequent collaboration with multiple teams.

The Product Analyst is part of the larger ITG Nursing Technologies portfolio, which supports the implementation, development, and support of nursing products and applications used by clinical teams, including Surgical, Patient Monitoring, Clinical Communication, and Clinical Education technologies.

MAJOR RESPONSIBILITIES

• Product Management
• Support product lifecycle management activities for assigned technologies.
• Develop expertise in assigned products and serve as a resource for product knowledge and functionality.
• Operational Support
• Participate in divestiture and acquisition projects.
• Participate in incident management and resolution.
• Contribute to knowledge base documentation and Confluence resources.
• Participate in the teams on-call rotation schedule.

Project Support

• Test product updates and new functionality.
• Support project teams as a product subject matter expert, providing knowledge of product functions and capabilities.
• Support end-user training and technology deployments.
• Perform other duties as assigned.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.

EDUCATION & EXPERIENCE

• Equivalent combination of education and experience may be considered.

KNOWLEDGE, SKILLS, AND ABILITIES

• Technical understanding of simulation technologies and related healthcare education systems.
• Knowledge of product lifecycle management principles.
• Ability to test software updates and evaluate new functionality.
• Ability to support deployments, implementations, and user adoption activities.
• Strong project coordination and organizational skills.
• Ability to organize and lead meetings and conference calls.
• Strong written and verbal communication skills.
• Ability to create and present documentation and presentations.
• Strong customer service and relationship-building skills.
• Ability to troubleshoot issues and coordinate resolution efforts.
• Ability to work collaboratively across multiple teams and departments.
• Ability to progressively develop subject matter expertise in assigned technologies.

PHYSICAL DEMANDS

• Frequent sitting and typing.
• Occasional bending, balancing, climbing, crawling, driving, handling, reaching, and standing.

TRAVEL

• Occasional travel may be required from time to time but is not expected on a regular basis.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Product Analyst opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.