Digital Print Technician

Messenger; Auburn (IN); On-site; USD 25,000 - 39,000; Full time

Job summary

Messenger, LLC in Auburn, IN is seeking a 24-hour department technician to handle prepress, order prioritization, and machine setup. You will guide production staff, manage daily priorities, and assist with product development and launches. Strong communication with CS and design teams is essential for on-time shipments.

The role requires troubleshooting, quality control, and timely response to delays or equipment issues; shift is 10am–6pm and pay is based on experience.

Qualifications

• Solid understanding of prepress protocols and printshop workflow.
• Basic math skills including fractions, percentages and ratios.
• Strong communication with superiors, coworkers, and production staff.
• Ability to multitask, prioritize, and work with urgency.
• Experience with equipment operation and setup.
• Experience with Mac/PC and Adobe design software; ERP/MRP knowledge is a plus.

Responsibilities

• Perform prepress duties including imposition and color correction.
• Prioritize and manage daily orders to meet due dates.
• Set up, calibrate, and troubleshoot equipment.
• Perform quality control on outputs.
• Order consumables and spare parts as needed.
• Coordinate with service technicians and maintenance to resolve equipment issues.
• Provide direction and support to production personnel.
• Communicate with CS and design teams for new products and troubleshooting.
• Support new product development and testing.
• Communicate any delays or outages promptly.
• Serve as backup for Senior 24-hour department technician.

Skills

Prepress protocols

Printshop workflow

Product development

Communication

Multi-tasking

Equipment operation

Tools

Adobe InDesign

Adobe Photoshop

Adobe Illustrator

ERP/MRP knowledge

Job description

JOB SUMMARY

The 24-hour department technician is responsible for performing prepress duties, work order prioritization and management, machine setup, calibration and troubleshooting, process troubleshooting, and quality control for the 24-hour department. The 24-hour department technician will also be responsible for providing daily direction and support to 24-hour department production personnel to include establishing priorities, assisting with machine setup, and troubleshooting, quality review and control, and production support as necessary to fulfill daily priority shipments. Additionally, the 24-hour department technician will take the lead in communicating with customer service and design personnel to support new product development and launches, order fulfillment, and order troubleshooting.

JOB SUMMARY

The 24-hour department technician is responsible for performing prepress duties, work order prioritization and management, machine setup, calibration and troubleshooting, process troubleshooting, and quality control for the 24-hour department. The 24-hour department technician will also be responsible for providing daily direction and support to 24-hour department production personnel to include establishing priorities, assisting with machine setup, and troubleshooting, quality review and control, and production support as necessary to fulfill daily priority shipments. Additionally, the 24-hour department technician will take the lead in communicating with customer service and design personnel to support new product development and launches, order fulfillment, and order troubleshooting.

Pay: Based on Experience

Shift: 10am - 6pm

ESSENTIAL JOB FUNCTIONS

• Prepress duties to include imposition, color correction, and layout generation.
• Prioritize and manage daily orders to ensure due dates are met.
• Machine setup, calibration, and troubleshooting.
• Quality control.
• Order consumables and spare parts.
• Interface with equipment service technicians/plant maintenance to quickly and efficiently resolve equipment issues.
• Provide direction and support to production personnel.
• Coordinate and communicate with CS and design personnel.
• New product development and testing.
• Timely communication of any order delays and/or equipment outages.
• Serve as primary backup for Senior 24-hour department technician.

CRITICAL SKILLS/EXPERTISE NEEDED

• Solid understanding of prepress protocols/file formats, printshop workflow, bindery operations, and product development. Ability to stay organized and focus a must.
• Basic mathematical skills (add, subtract, multiply and divide numbers with fractions and be able to use percentages and ratios).
• Ability to effectively communicate with superiors, co-workers, and production personnel.
• Ability to handle multi-tasked assignments, prioritize, and work with a sense of urgency.
• Skilled in equipment operation and setup, troubleshooting, and repair.
• Skilled in utilizing computers (Mac/PC), software applications, Adobe InDesign/Photoshop/Illustrator. Knowledge of ERP/MRP systems beneficial but not required.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Messenger, LLC is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, pregnancy, veteran status, or any other legally protected status. We are dedicated to providing reasonable accommodations for individuals with disabilities in the job application process. If you require assistance or an accommodation due to a disability, please contact us at 800.827.5151 so we can make the appropriate arrangements.