Digital Pickup Lead: Customer Experience & Ops

Meijer; Commerce Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is hiring for a team member to support daily store operations and deliver excellent customer service. You will engage with customers, assist in checkout, and help maintain shelves and inventory while following Meijer standards.

Develop your skills through coaching, training, and advancement programs within a multi-state retail environment. This role emphasizes teamwork, safety, and creating a positive shopping experience for all guests.

Qualifications

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Ability to lift, carry, push, pull, bend and twist while handling product.
• Ability to influence others.

Responsibilities

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.

Skills

Customer service

Communication

Retail experience

Teamwork

Job description

Meijer is hiring for a team member to support daily store operations and deliver excellent customer service. You will engage with customers, assist in checkout, and help maintain shelves and inventory while following Meijer standards.

Develop your skills through coaching, training, and advancement programs within a multi-state retail environment. This role emphasizes teamwork, safety, and creating a positive shopping experience for all guests.