Digital Ops & Analytics Intern

Notre Dame; New York (NY); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Mentorship from pros

Skills development

Executive project exposure

Practical banking experience

Job summary

Notre Dame is offering a summer internship focused on digital banking systems, data analysis, and process documentation. You will assist in monitoring online and mobile platforms, troubleshoot issues, and support testing for upgrades and new features.

The role provides mentorship from Digital Banking and technology professionals, exposure to vendor relationships, and opportunities to work on real business challenges within a regulated banking environment.

Qualifications

• Pursuing a Bachelor's degree in Business, Information Systems, Computer Science, Data Analytics, Finance, Mathematics or related field.

Responsibilities

• Assist with support and monitoring of digital banking systems, including online and mobile platforms.
• Research, document, and troubleshoot system issues and support requests.
• Participate in system testing for upgrades, enhancements, and new features.
• Analyze data and prepare reports and operational metrics using Excel and other tools.
• Create and maintain process documentation, workflows, and reference materials.
• Support special projects and process improvement initiatives related to digital banking technology.
• Collaborate with Digital Banking, IT, and other departments to understand system support for customer and business needs.
• Gain exposure to vendor relationships, system management, and technology operations within a regulated banking environment.
• Participate in collaborative summer intern projects addressing real business challenges.

Skills

Analytical thinking

Problem-solving

Organizational skills

Attention to detail

Communication skills

Team collaboration

Quick learner

Education

Bachelor's degree in Business, Information Systems, Computer Science, Data Analytics, Finance, Mathematics

Tools

Microsoft Excel

Job description

Your Role

Here’s what you will be doing:

• Assist with support and monitoring of digital banking systems, including online and mobile platforms.
• Research, document, and troubleshoot system issues and support requests.
• Participate in system testing for upgrades, enhancements, and new features.
• Analyze data and prepare reports and operational metrics using Excel and other tools.
• Create and maintain process documentation, workflows, and reference materials.
• Support special projects and process improvement initiatives related to digital banking technology.
• Collaborate with Digital Banking, IT, and other departments to understand system support for customer and business needs.
• Gain exposure to vendor relationships, system management, and technology operations within a regulated banking environment.
• Participate in collaborative summer intern projects addressing real business challenges.

About You

The company is looking for candidates who have:

• Rising junior or senior status pursuing a Bachelor's degree in Business, Information Systems, Computer Science, Data Analytics, Finance, Mathematics, or related field.
• Strong computer skills, including proficiency in Microsoft Excel.
• Strong analytical, problem-solving, and organizational skills.
• Excellent attention to detail.
• Effective written and verbal communication skills.
• Ability to learn new systems and technology quickly.
• Ability to work independently and collaboratively in a team environment.

Preferred qualifications include experience with Excel data analysis, coursework or projects in data analysis or business technology, exposure to application testing or technical support, and interest in digital banking or FinTech.

Compensation & Benefits

• Mentorship from experienced Digital Banking and technology professionals.
• Opportunities to build technical and professional skills valued by employers.
• Executive presentation experience through the summer intern project.
• Meaningful accomplishments and practical experience to support future career opportunities.

Training & Development

The internship provides practical exposure to digital banking platforms, banking operations, system support, software testing, data analysis, business process documentation, cross-functional collaboration, FinTech trends, and professional communication and project management skills.

Career Progression

This internship helps build career-ready skills for future opportunities in technology, business analytics, financial services, product management, operations, and related fields.