Digital Operations Specialist

Banco Santander SA; Jericho (NY); On-site; USD 32,000 - 49,000; Full time

Job summary

Santander in Jericho, NY is seeking a Representative, Digital Operations to support consumer products through data entry, file maintenance, and research. You will deliver customer service via email and phone, process documentation, and help ensure compliance with laws and regulations.

Ideal candidates have a bachelor’s degree and at least 1 year in a similar role, strong attention to detail, and good communication.

Qualifications

• Bachelor’s degree or equivalent demonstrated through experience or education.
• 1+ years in a similar role is required.
• Strong attention to detail and customer service orientation.

Responsibilities

• Process account documentation and maintenance requests (scanning, filing, preparing folders).
• Handle data entry and maintenance for various accounts.
• Provide excellent customer service via email and phone within timelines.
• Conduct customer research as requested by branches and ensure regulatory compliance.

Skills

1+ years in similar role

Attention to detail

Excellent communication

Customer service orientation

Team player

Windows-based software

Education

Bachelor’s Degree in related field

Job description

Santander in Jericho, NY is seeking a Representative, Digital Operations to support consumer products through data entry, file maintenance, and research. You will deliver customer service via email and phone, process documentation, and help ensure compliance with laws and regulations.

Ideal candidates have a bachelor’s degree and at least 1 year in a similar role, strong attention to detail, and good communication.