Digital Operations & Data Innovation Leader

Starbucks; Seattle (WA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid parental leave

Paid vacation

Eight paid holidays

Bean Stock equity program

Job summary

Starbucks is hiring a Manager of Digital Operations, Data & Innovation to lead technology-enabled operating capabilities for the Licensed Coffeehouse portfolio across the U.S. and Canada.

You will drive system enhancements, analytics-driven improvements, and cross-functional partnerships to support product launches and licensing excellence. The role requires 7+ years in digital ops/data/tech, with 3+ years leading people, plus proven experience in automation and data-driven decision-making.

Qualifications

• 7+ years of experience in digital operations, data management, business systems, analytics, or technology operations.
• 5+ years of experience leading cross-functional projects, programs, or business initiatives.
• 5+ years of experience in supply chain, operations, business systems, or related fields.
• Experience leading process improvement, automation, and digital transformation initiatives.
• Experience translating business requirements into technology solutions.
• Experience managing system implementations, enhancements, or operational support functions.
• Experience onboarding and supporting EDI transactions, including invoicing and incentive programs.
• 3+ years of people leadership and team development experience.

Responsibilities

• Lead digital operations and business systems support – Serve as the primary business lead for Licensed Coffeehouse technology capabilities, driving system enhancements, operational support, issue resolution, and continuous improvement across critical business platforms.
• Enable successful business execution and commercialization – Partner with Supply Chain, Commercialization, Merchandising, Planning, and Distribution teams to support product launches, promotional programs, operational readiness, and licensee success across the U.S. and Canada.
• Drive innovation through data and technology – Leverage analytics, automation, AI-enabled capabilities, and emerging technologies to improve operational effectiveness, strengthen business insights, and create scalable solutions for the Licensed Coffeehouse business.
• Build strong cross-functional partnerships – Collaborate with business leaders, enterprise technology teams, licensees, and vendors to translate business needs into effective solutions and deliver impactful business outcomes.
• Develop and lead a high-performing team – Establish priorities, coach and develop partners, foster innovation and accountability, and create an environment where individuals and teams can thrive.

Skills

Digital operations

Data management

Business systems

Analytics

Technology operations

Cross-functional leadership

Supply chain

Process improvement

Automation

Digital transformation

Requirements translation

System implementations

EDI transactions

People leadership

Job description

Starbucks is hiring a Manager of Digital Operations, Data & Innovation to lead technology-enabled operating capabilities for the Licensed Coffeehouse portfolio across the U.S. and Canada.

You will drive system enhancements, analytics-driven improvements, and cross-functional partnerships to support product launches and licensing excellence. The role requires 7+ years in digital ops/data/tech, with 3+ years leading people, plus proven experience in automation and data-driven decision-making.