Digital Operations Coordinator

Healy World; Louisville (CO); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental and Vision

401K

Job summary

Gaia is seeking a detail‑oriented Content Intake Coordinator to work on campus in Louisville, CO. You will manage media, metadata, artwork, and assets across licensing and publishing workflows.

You will coordinate onboarding with licensors, review assets against contracts, and support QA, localization, and distribution, including Signiant and Airtable integrations. A relevant background in digital media operations and strong communication are essential. US citizenship or work visa required.

Qualifications

• Highly detail‑oriented with strong follow‑through and problem‑solving skills.
• Strong written and verbal communication skills.
• Experience in digital media operations, digital asset management, content publishing, or a related field.
• Familiarity with video/audio formats, codecs, and delivery specifications.
• Experience with Adobe Premiere or similar media editing/transcoding tools.
• Ability to manage multiple projects and deadlines simultaneously.
• Ability to work independently and collaboratively across teams.
• Comfortable learning new systems and workflows quickly.

Responsibilities

• Coordinate intake and delivery of media, metadata, artwork, and related assets for licensed and externally produced content.
• Communicate onboarding and delivery requirements with licensors, producers, and external partners.
• Manage content folders, permissions, vendor access, and troubleshoot within file delivery platforms such as Signiant.
• Review incoming assets against contractual requirements with Acquisitions and Publishing teams.
• Track asset status, delivery timelines, QC, and approvals throughout the publishing pipeline (Airtable).
• Process media through automated QC systems and review QC reports.
• Coordinate title approvals and collaborate with Accounting and Acquisitions to ensure licensors are paid according to contract terms.
• Maintain organized archives of media assets, metadata, artwork, music cue sheets, and related materials.
• Monitor and optimize server storage and archive systems.
• Restore archived media assets and tape‑based materials as needed.
• Assist with node creation and ingestion of media content to Gaia’s publishing platform.
• Support localization and third‑party distribution workflows.
• Upload media for piracy protection on YouTube.
• Assist with post‑event asset management, including verifying published versions and archiving finalized masters.
• Participate in weekly publishing and operations meetings to support scheduling and delivery readiness.
• Collaborate across Digital Operations, Publishing, Production, Marketing, and Post Production teams on initiatives.

Skills

Detail-oriented

Communication

Digital media operations

Asset management

Content publishing

Adobe Premiere

Project management

Team collaboration

Signiant

Airtable

Education

Bachelor’s degree or equivalent professional experience

Tools

Signiant

Airtable

Job description

Must be able to work on campus in Louisville, CO.

US citizenship or an existing work visa is required.

Gaia subscribers strongly preferred.

Responsibilities

Content Intake

• Coordinate intake and delivery of media, metadata, artwork, and related assets for licensed and externally produced content.
• Communicate onboarding and delivery requirements with licensors, producers, and external partners.
• Manage content folders, permissions, vendor access, and troubleshoot within file delivery platforms such as Signiant.
• Review incoming assets against contractual requirements with Acquisitions and Publishing teams.
• Track asset status, delivery timelines, QC, and approvals throughout the publishing pipeline (Airtable).

Quality Control & Media Processing

• Process media through automated technical QC systems and review QC reports.
• Communicate technical issues with licensors/partners and track revisions through final approval.
• Perform media preparation and formatting tasks including transcoding, subtitle burn‑ins, pre‑roll insertion, frame verification, and delivery formatting.
• Coordinate title approvals and collaborate with Accounting and Acquisitions to ensure licensors are paid according to contract terms.

Operational & Archive Support

• Maintain organized archives of media assets, metadata, artwork, music cue sheets, and related materials.
• Monitor and optimize server storage and archive systems.
• Restore archived media assets and tape‑based materials as needed.
• Assist with node creation and ingestion of media content to Gaia’s publishing platform.
• Support localization and third‑party distribution workflows.
• Upload media for piracy protection on YouTube.
• Assist with post‑event asset management, including verifying published versions and archiving finalized masters.
• Participate in weekly publishing and operations meetings to support scheduling and delivery readiness.

Cross-Functional Support & Workflow Optimization

• Collaborate across Digital Operations, Publishing, Production, Marketing, and Post Production teams on ongoing initiatives and time‑sensitive projects.
• Contribute to operational documentation, workflow improvements, automation initiatives, and AI‑assisted process optimization.
• Maintain awareness of publishing schedules and support quick‑turnaround operational needs.
• Occasional evening/weekend support may be requested for live events or priority publishing windows.

Qualifications

Required

• Highly detail‑oriented with strong follow‑through and problem‑solving skills.
• Strong written and verbal communication skills.
• Experience in digital media operations, digital asset management, content publishing, or a related field.
• Familiarity with video/audio formats, codecs, and delivery specifications.
• Experience with Adobe Premiere or similar media editing/transcoding tools.
• Ability to manage multiple projects and deadlines simultaneously.
• Ability to work independently and collaboratively across teams.
• Comfortable learning new systems and workflows quickly.

Preferred

• Understanding of streaming and Video on Demand ecosystems.
• Experience in broadcast, streaming, post‑production, or content distribution environments.
• Experience with DAMs, MAMs, and relational databases (Airtable experience a plus).
• Familiarity with media QC standards, file delivery platforms, video transcoding, and editing.
• Familiarity with archive restoration or tape‑based media workflows.
• Experience with Agile project management methodologies (Scrum/Kanban).
• Bachelor’s degree or equivalent professional experience.
• Interest in Gaia’s mission and content.

Compensation

• Range: $60000 - $75000 (USD)

Benefits

Full‑time employees are offered alternative and traditional medical benefits including preventative coverage; as well as dental, vision, 401K, and life insurance.