Digital Operations Analyst

Genuent; Houston (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading technology solutions provider in Houston is seeking a motivated individual for an Operations/IT role. The position offers competitive pay, comprehensive benefits, and opportunities for career advancement. You'll be responsible for maintaining product accuracy, liaising with IT, and supporting operational activities. The ideal candidate will have strong communication skills and experience in a fast-paced environment, with a focus on process improvement and automation.

Benefits

Comprehensive medical benefits

Flexible remote work arrangement

Career advancement opportunities

Qualifications

• 2-5 years of professional experience required.
• 1-2 years of related experience in Operations/IT/Project Management preferred.

Responsibilities

• Maintain products and prices across brands and web sales channels.
• Act as a liaison to IT for troubleshooting and issue resolution.
• Monitor application performance and provide testing support.

Skills

Communication

Self-motivation

Education

Bachelor's degree

Tools

Microsoft Office

Tridion CMS

Adobe Experience Manager

SQL

Job description

Employer Industry: Technology Solutions

Why consider this job opportunity:
- Competitive pay with comprehensive medical benefits
- Opportunity for career advancement and growth within the organization
- Flexible remote work arrangement
- Dynamic and collaborative work environment
- Chance to work on a variety of projects impacting customer experience and operational efficiency
- Support for continuous improvement and automation initiatives

What to Expect (Job Responsibilities):
- Maintain products and prices across brands and web sales channels, ensuring accuracy and error-free updates
- Act as a liaison to IT for troubleshooting and issue resolution related to systems and web assets
- Monitor application performance, troubleshoot issues, and provide testing support
- Develop and implement robust processes and documentation to support operational activities
- Facilitate cross-functional team discussions to align on project timelines and deliverables

What is Required (Qualifications):
- 2-5 years of professional experience required
- 1-2 years of related experience in an Operations/IT/Project Management/Consulting role preferred
- Proficient in Microsoft Office products (Word, Excel, Visio, PowerPoint, Power BI, and MS Project)
- Strong communication skills, both written and verbal
- Self-motivated with the ability to manage multiple projects in a fast-paced environment

How to Stand Out (Preferred Qualifications):
- Bachelor's degree from an accredited college or university
- Working knowledge of Tridion CMS and/or Adobe Experience Manager
- Experience with process automation, such as RPA
- Familiarity with SQL querying and relational database concepts
- Experience creating process maps and user flows as a Business Systems Analyst (BSA)

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