Digital Onboarding Specialist — Open New Accounts

Bank of America; Chandler (AZ); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Benefits eligible

40 hours per week

In-office shift

Job summary

Bank of America is hiring an Online Account Opening Specialist to support onboarding of new digital accounts. You will deliver accurate information, ensure completeness, and maintain strong client focus while handling a variety of operational tasks.

The role emphasizes quality service, adherence to procedures, and efficient processing in a fast-paced environment with steady collaboration across teams.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or call center is a plus.
• Ability to interpret policies, procedures, laws and regulations.

Responsibilities

• Review and remediating online account applications.
• Verify client information for completeness and accuracy.
• Follow up with clients to gather information and set expectations.

Skills

Attention to Detail

Customer Service

Multi-tasking

Problem Solving

Communication

Time Management

Analytical Thinking

Team Collaboration

Stress Management

Client Focus

Education

High School Diploma / GED / Secondary School or equivalent

Tools

Merrill systems

Job description

Bank of America is hiring an Online Account Opening Specialist to support onboarding of new digital accounts. You will deliver accurate information, ensure completeness, and maintain strong client focus while handling a variety of operational tasks.

The role emphasizes quality service, adherence to procedures, and efficient processing in a fast-paced environment with steady collaboration across teams.