Digital Merchandiser — Growth & UX Optimizer (Hybrid)

Belk, Inc. & Belk eCommerce LLC.; United States; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Digital Merchandiser to enhance the customer shopping experience through strategic online merchandising for the assigned family of business.

You will partner with internal teams to ensure accurate product setup and timely site launches. The role requires a Bachelor’s degree and 2+ years of digital merchandising leadership, with experience in a fast-paced environment.

Qualifications

• Bachelor’s degree in related field.
• 2+ years of digital merchandising leadership experience.
• Experience operating successfully in a fast-paced, changing environment.

Responsibilities

• Utilise knowledge of Digital Merchandising to improve customer shopping experience and increase revenue and conversion.
• Manage item setup workflow for assigned family of business and ensure on-time site launches.
• Assist with product onsite reporting and take action accordingly.
• Assist Digital Manager with weekly reporting on business status, risks, and opportunities.
• Execute visual merchandising strategies using analytics to drive engagement and conversion.
• Create and manage category page content and linking strategies.
• Perform category analysis to find optimization opportunities in assortment or online experience.
• Conduct daily site reviews for accurate product presentation and update as needed.
• Assist with customer service issues and questions.
• Support Digital Merchandiser Manager with strategy refinement from A/B test results.
• Serve as digital SME to cross-functional partners and coordinate with digital teams, vendors, and omni buying teams.
• Perform competitive analysis and analyze customer behavior to identify assortment opportunities and site optimization.
• Collaborate with Digital Manager to define taxonomy and attribution.
• Monitor site experience with analytics team and adjust based on engagement.

Skills

Digital merchandising

Marketing

User experience

KPIs

Data analysis

Web analytics

Education

Bachelor’s degree in related field

Tools

Web Content Management System

Microsoft Office

Google Analytics

Outlook

Job description

Belk, Inc. & Belk eCommerce LLC. is seeking a Digital Merchandiser to enhance the customer shopping experience through strategic online merchandising for the assigned family of business.

You will partner with internal teams to ensure accurate product setup and timely site launches. The role requires a Bachelor’s degree and 2+ years of digital merchandising leadership, with experience in a fast-paced environment.