Digital Marketing Coordinator

Four Seasons Hotels and Resorts; Boston (MA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Zero-cost medical, dental & vision for

Matched 401(k) after 1 year

Employee travel program after 6 months

Complimentary daily employee meals

Discounted parking & public transport

Robust time-off plan

Job summary

Four Seasons Hotel One Dalton Street Boston is seeking a Digital Marketing Coordinator to join our Public Relations team. You will manage social media channels, support digital campaigns, maintain the hotel website and email programs, and coordinate photo/video shoots for press visits.

The ideal candidate holds a degree in Hospitality, Digital Marketing, or Communications, with at least three years in luxury hospitality.

Qualifications

• Degree in Hospitality, Digital Marketing, Communications, or related field.
• Minimum three years of experience in luxury hospitality or related industry.
• Photography, videography, and social media content creation skills.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office, including Excel and PowerPoint.
• Self-motivated, detail-oriented, and highly organized.
• Ability to manage multiple projects and meet deadlines.
• Creative, ambitious, and tech-savvy with a passion for social media and digital marketing.

Responsibilities

• Manage the hotel’s social media channels and create engaging content that drives audience engagement.
• Support digital marketing campaigns, promotional activities, and content calendars.
• Maintain the hotel’s website, mobile app presence, and email database.
• Create and distribute e-newsletters and email marketing campaigns.
• Coordinate photo and video shoots and host media visits and press tours.
• Support special events, marketing projects, and on-property collateral.
• Serve as a Four Seasons brand ambassador and stay ahead of digital trends.

Skills

Social media

Photography

Videography

Content creation

Communication

MS Office

Project management

Creative thinking

Tech-savvy

Education

Degree in Hospitality/Digital Marketing/Communications

Tools

Microsoft Office

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston’s glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

The Opportunity:

Looking for an exciting opportunity to join a world-class team and work in one of Boston’s most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston!

We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Public Relations team as a Digital Marketing Coordinator!

What You Will Do

• Manage the hotel’s social media channels and create engaging content that drives audience engagement.
• Support digital marketing campaigns, promotional activities, and content calendars.
• Maintain the hotel’s website, mobile app presence, and email database.
• Create and distribute e-newsletters and email marketing campaigns.
• Coordinate photo and video shoots and host media visits and press tours.
• Support special events, marketing projects, and on-property collateral.
• Serve as a Four Seasons brand ambassador and stay ahead of digital trends.

Preferred Qualifications

• Degree in Hospitality, Digital Marketing, Communications, or a related field.
• Minimum three years of experience in luxury hospitality or a related industry.
• Photography, videography, and social media content creation skills.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office, including Excel and PowerPoint.
• Self-motivated, detail-oriented, and highly organized.
• Ability to manage multiple projects and meet deadlines.
• Creative, ambitious, and tech-savvy with a passion for social media and digital marketing.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

At the Four Seasons, we pride ourselves on offering a supportive and inclusive work environment, where our employees are valued and appreciated for their hard work and dedication. As a member of our team, you’ll have the opportunity to work with some of the best and brightest in the hospitality industry, providing our guests with exceptional service and creating unforgettable experiences.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Season Employees enjoy:

• Hourly Rate: $33.46
• ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days and Complimentary Life insurance
• MATCHED 401(k) Retirement Plan after 1 year
• Employee Travel program after 6 months around the world
• COMPLIMENTARY daily Employee Meals
• DISCOUNTED Parking and Public Transportation
• ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

Four Seasons is an Equal Opportunity, Affidavitative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.